Booking and Scheduling Supervisor

2 months ago

Salford, United Kingdom Northern Care Alliance NHS Group Full time

**Job overview**:
To undertake the day to day supervision of the agreed office, providing an efficient and high quality booking and scheduling service to support the Directorate. The post holder will be required to ensure cover throughout the operating hours of the Centre.

Appropriate training will be provided but IT skills linked with good keyboard skills would be a distinct advantage along with an excellent telephone manner, ERS Knowledge and understanding of RTT.

Applicants must be flexible and adaptable with their working hours and be willing to work weekends.

Opening Hours Monday to Friday 8 am to 6pm and Saturdays

**Main duties of the job**:
Monitor the workload activity levels via the use of telephony technology and role checklists to ensure performance levels are maintained and KPI’s met.

Maintain good relationships, communicating with all disciplines of staff within the Trust and relevant external agencies.

Ensure Risk Management and Information Governance Standards are fully implemented.

Ensure operating procedures are being undertaken correctly in line with the Trust’s Elective Access Policy.

To manage all necessary performance, capability and disciplinary issues and escalate if required.

To provide complex data to the Manager as required for meetings, ensure data is correct and timely.

**Working for our organisation**:
The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country. Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham. The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team. We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community. If you share our vision, take your place with us.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:

- 5 GCSE's including Maths and English
- NVQ Level 3 Customer Care or Equivalent
- Previous Experience Leading a Team

**Desirable criteria**:

- ECDL or Equivalent Qualification

**Knowledge, Skills, Experience**:
**Essential criteria**:

- Pt Centre/EPR Use
- Previous experience of working within a Customer Care Environment
- Experience in managing staff competency/performance
- Working within a confidential Environment
- Experience of managing conflict

**Desirable criteria**:

- Previous NHS Admin Experience
- Ability to organise departmental rotas.

**Employer certification / accreditation badges**:

  • Booking & Scheduling Supervisor

    1 month ago

    Salford, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: An opportunity has arisen to join the Booking & Scheduling Team at the Salford Hub for a full time Band 4 Booking & Scheduling Supervisor. **Staff are required to work on a rota system to cover 8.00am - 5.00pm Monday - Friday.** **This may include some home working on a rota basis once full training has been completed.** **Main duties of...

  • Booking & Scheduling Supervisor

    2 weeks ago

    Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    Job summary An opportunity has arisen to join the Booking & Scheduling Team at the Salford Hub for a full time Band 4 Booking & Scheduling Supervisor. Staff are required to work on a rota system to cover - Monday - Friday. This may include some home working on a rota basis once full training has been completed. Main duties of the job We...

  • Booking & Scheduling Assistant

    4 weeks ago

    Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    An exciting opportunity has opened up for a Booking & Scheduling Assistant to join us as a Band 2 Booking & Scheduling Assistant at Salford Royal Hospital / Turnpike House. With demand on our services at an all time high the role our department provides has never been more critical. As a Booking Clerk your main duties will cover; Receiving and processing...

  • Booking & Scheduling Assistant

    2 days ago

    Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    An exciting opportunity has opened up for a Booking & Scheduling Assistant to join us as a Band 2 Booking & Scheduling Assistant at Salford Royal Hospital / Turnpike House. With demand on our services at an all time high the role our department provides has never been more critical. As a Booking Clerk your main duties will cover; Receiving and processing...

  • Booking & Scheduling Assistant

    4 weeks ago

    Salford, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: **An exciting opportunity has opened up for a Booking & Scheduling Assistant to join us as a Band 2 Booking & Scheduling Assistant at Salford Royal Hospital / Turnpike House.** With demand on our services at an all time high the role our department provides has never been more critical. **Main duties of the job**: As a Booking Clerk your...

  • Booking & Scheduling Clerk

    1 month ago

    Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    With demand on our services at an all time high the role our department provides has never been more critical. Team Members are required to work on a rota system to cover 08,00 - 06.00pm Monday - Friday As a Senior Booking Clerk your main duties will cover; - Managing waiting lists by priority and date order - Booking those next on the list to a date and...

  • Booking & Scheduling Clerk

    2 days ago

    Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    With demand on our services at an all time high the role our department provides has never been more critical. Team Members are required to work on a rota system to cover 08,00 - 06.00pm Monday - Friday As a Senior Booking Clerk your main duties will cover; - Managing waiting lists by priority and date order - Booking those next on the list to a date and...

  • Booking & Scheduling Clerk

    1 month ago

    Salford, United Kingdom Northern Care Alliance NHS Group Full time

    The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...

  • Booking & Scheduling Clerk

    1 day ago

    Salford, United Kingdom Northern Care Alliance NHS Group Full time

    The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...

  • Booking & Scheduling Operational Lead - Salford Hub

    3 days ago

    Salford, United Kingdom Northern Care Alliance NHS Group Full time

    The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...

  • Scheduler

    16 hours ago

    Salford, United Kingdom Ralph Recruitment Full time

    A great opportunity has arisen with our client based in Salford for a Scheduler. Working for this leading, forward thinking and growing organsiation the role of Scheduler is a critical function within the Group, ensuring their service delivery is prompt, organised and efficient. This opportunity would suit someone with strong attention detail,...

  • Scheduler

    5 hours ago

    Salford, United Kingdom Ralph Recruitment Full time

    A great opportunity has arisen with our client based in Salford for a Scheduler.Working for this leading, forward thinking and growing organsiation the role of Scheduler is a critical function within the Group, ensuring their service delivery is prompt, organised and efficient. This opportunity would suit someone with strong attention detail, administrative...

  • Repairs Scheduler

    4 weeks ago

    Salford, United Kingdom Venn Group Full time

    A position has arisen for a **Repairs Planner** within a leading Housing Association based in Manchester. This is a key role on a Temporary Basis. Your duties will include: - Schedule repairs for void works and repairs - Track repairs orders - Liaise with in house repairs team - Manage operative diaries - Book in kitchen replacements Essential...

  • Cover Supervisor

    2 weeks ago

    Salford, United Kingdom Opogo Ltd Full time

    Cover Supervisors needed ASAP across Secondary Schools in the Salford area. Are you currently looking for: - Flexible working opportunities to fit around your daily commitments? - The ability to choose when and where you wish to work? - A new rewarding work experience within the education sector? **About the role**: We are currently working with a high...

  • Booking & Scheduling Clerk

    4 weeks ago

    Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    With demand on our services at an all time high the role our department provides has never been more critical. Team Members are required to work on a rota system to cover 08,00 - 06.00pm Monday - Friday

  • Booking & Scheduling Clerk

    2 days ago

    Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    With demand on our services at an all time high the role our department provides has never been more critical. Team Members are required to work on a rota system to cover 08,00 - 06.00pm Monday - Friday

  • Scheduler

    2 weeks ago

    Salford, United Kingdom VUE Group Full time

    VUE has always been about being easy to work with, accessible and practical, with solutions that are intuitive, simple to use and easily adopted. From our beginnings in **1999**, we have built expertise based on real-world experience. With us you have robust solutions from an **established**, **dependable** **partner**, delivering in-house installation,...

  • Classroom Supervisor

    1 month ago

    Salford, United Kingdom GSL Education Full time

    **Role: Classroom Supervisor** **Location: Salford** **Salary: £70 - £90 per day** **Start date: Flexible** **Contract type: Full-time and Part-time roles available** **GSL Education Manchester is currently looking to appoint several Classroom Supervisors to work in schools across Salford and the surrounding areas.** The role of a **GSL Education**...

  • Scheduler - Ref24115

    2 weeks ago

    Salford, United Kingdom Marlowe Fire and Security Full time

    Scheduler - SalfordMarlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We are currently looking to...

  • Scheduler - Ref24115

    2 days ago

    Salford, United Kingdom Marlowe Fire and Security Full time

    Scheduler - SalfordMarlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We are currently looking to...