Travel Advisor

6 months ago


Sheffield, United Kingdom East Midlands Railway Full time

We are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers**, **doing the right thing **and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and the Sheffield team make a crucial contribution to this.

Eight times accredited as a Top Employer and Gold accredited for Inclusive Employers Standards, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.

**We have a really exciting opportunity for passionate, customer focused individual to join Sheffield station as a Travel Advisor**

This challenging, varied and sometimes demanding role ensures that customers receive accurate and impartial information and that they purchase the most appropriate ticket for their journey. We want our customers to leave the station feeling pleased with their ticket purchase and the fantastic service they have received from our Travel Advisors.

Our Travel Advisors are based in the Ticket Office of the station and help customers with their train ticket purchases, travel queries, and use their expertise to offer advice and guidance on the best options for travel. The Ticket Office is often the point of call our customers will go to for general enquiries, so you will often find yourself being their first point of contact. Therefore, excellent communication and customer service skills are key qualities for our Travel Advisors.

The successful applicant should also have the ability to remain calm and focused under pressure.

You would also be responsible for cashing up your till and cash handling in the cash office.

**What are we looking for?**

You will be hard working and always happy to provide an amazing service with a smile You'll also be polite, responsible and very resilient.

Your personality plays a massive part in the level of service you provide, we want to our customers to love and remember their experience on East Midlands Trains. So if you are passionate, professional and want to make a difference to someone's day, we want to hear from you

Providing this level of service in all circumstances, on good days and days of disruption, from the first train of the day through to ones late at night. The role is shift work based on a rota to provide customer service throughout the whole day including weekends. So you will need to be flexible in order to work the shifts at the station. There is also lone working in the ticket office at this station.

**As well as a competitive salary, we’ll also offer you**:

- Defined benefit Pension scheme
- Free standard leisure travel on the EMR network and Train Operating Companies under Abellio & LNER
- Friends and Family discounted tickets on the EMR network
- 75% discount on national leisure travel (inc partner and dependants)
- and many more



  • Sheffield, Sheffield, United Kingdom C&M Travel Recruitment Full time

    We're seeking an experienced High-End Travel Advisor to join our remote team full-time. As a key member of our team, you will be responsible for building relationships with clients, understanding their preferences to deliver exceptional service.Salary and BenefitsA competitive salary: £30,000-£45,000 per annum (dependent on experience). In addition to your...

  • Retail Travel Advisor

    6 months ago


    Sheffield, United Kingdom TUI Group Full time

    Sheffield, United Kingdom- - 125766- - Onsite- - Permanent- - Part Time- - 30Salary £21,500 (FTE) - Joining the TUI Retail Team as a Travel Advisor at our **Sheffield The Moor shop**, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of...

  • Retail Travel Advisor

    7 months ago


    Sheffield, United Kingdom TUI Group Full time

    Sheffield, United Kingdom- - 127660- - Onsite- - Permanent- - Part Time- - 30Salary £18,840 - Joining the TUI Retail Team as a Travel Advisor at our **Meadowhall shop**, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business...


  • Sheffield, United Kingdom Travelex Full time

    Tesco Travel Money Advisor - Tesco Bank Sheffield Abbeydale - Part Time **Job Type**: Permanent/Part Time Hours per week: 22 **Salary**: £11.50 per hour + Monthly Bonus Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or...


  • Sheffield, United Kingdom Travelex Full time

    Tesco Travel Money Advisor - Tesco Bank, Sheffield Savile - Part Time **Job Type**: Permanent, Part Time Hours per week: 16 hours **Salary**: £12.50 per hour + Monthly Bonus Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or...

  • Service Advisor

    7 months ago


    Sheffield, United Kingdom Autotech Recruit Full time

    **JOB DETAILS****: - APPLY NOW Service Advisor LOCATION // Sheffield COUNTY // South Yorkshire JOB REF // ATR_29389 rate // £17 - £21 per hour TYPE // Contract Advance Your Career on Your Terms! At Autotech Recruit, we're seeking experienced Service Advisors for contract roles that respect your preferences regarding travel. Get paid £17-21 per...

  • HR Advisor

    6 months ago


    Sheffield, United Kingdom Primetals Technologies, Ltd. Full time

    An exciting opportunity has arisen for an HR Advisor to join our dedicated team based in our Sheffield Office. - Providing sound employment advice and playing a key role on behalf of the HR function, responsible for delivery of a full range of human resource services. - Working closely with both employees and People Leaders to guide on people management...

  • Travel Service Partner

    6 months ago


    Sheffield, United Kingdom Travelex Full time

    Tesco Travel Money Advisor - Tesco Bank Sheffield Savile - Part Time **Job Type**: Permanent/Part Time Hours per week: 16 **Salary**: £11.50 per hour + Monthly Bonus Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly...

  • HR Advisor

    8 months ago


    Sheffield, United Kingdom STERIS Full time

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **Position Summary**: Are you an experienced HR Advisor looking for a new opportunity? Do you have a generalist background covering all aspects of HR including recruitment, Employee...

  • Financial Advisor

    6 months ago


    Sheffield, United Kingdom Premier Jobs UK Full time

    Are you a highly experienced Financial Advisor in South Yorkshire, seeking an employed job, working from home with quality leads provided? This is a unique opportunity to join a highly respected IFA firm who are continually improving their client proposition and feature in the industry press for their success. You will benefit from their multiple lead...


  • Sheffield, Sheffield, United Kingdom Vetro Recruitment Full time

    The Role:Clinical Advisors are required to train clinicians in the administration of ADHD assessment technology. This is a home-based position with occasional travel to clients in the UK.

  • HR Advisor

    6 months ago


    Sheffield, United Kingdom Howco Group Full time

    **HR Advisor** Reporting to European HR Manager, this position will provide support and advice to all UK sites, with travel for in person visits to the sites in Scotland and Manchester. **Role Requirements** - The HR Advisor is responsible for performing HR-related duties on a professional level supporting the European HR Manager. - This position carries...


  • Sheffield, Sheffield, United Kingdom Architeam AI Ltd Full time

    Job OverviewArchiteam AI Ltd is looking for an Occupational Health Advisor to support our occupational health team in delivering high-quality services to our clients.The ideal candidate will have experience in occupational health, a valid NMC pin, and excellent communication skills.Benefits include:Competitive salary (£45,000 - £55,000 per annum)Pension...

  • Regional HR Advisor

    4 weeks ago


    Sheffield, United Kingdom CV-Library Full time

    Looking for your next HR Advisor opportunity? Ashley Kate are delighted to be supporting a great business as they look to recruit a permanent Regional HR Advisor. Regional HR Advisor Home based with regular travel Up to £40k plus Company Car Full time and permanent The Regional HR Advisor will provider support across the business with a...

  • HR Advisor

    7 months ago


    Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?**: First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across four franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and the newly launched Lumo). We operate all types of passenger railways - intercity, commuter, regional and...

  • Transition Advisor

    4 weeks ago


    Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    Transition AdvisorWe are seeking a Transition Advisor to join our team in Sheffield, providing crucial support to young people leaving care. As a key member of our staff, you will play a vital role in ensuring a smooth transition to independence.Key Responsibilities:Provide high-quality support and guidance to young people transitioning from care.Assist with...

  • Environmental Advisor

    6 months ago


    Sheffield, United Kingdom Pratap Partnership Full time

    A leading Sheffield technology business are looking for an Environmental Advisor to join their existing team. You would be joining a friendly team who are supportive and inclusive. The business offers excellent benefits, development opportunities and would fund relevant training. The job duties are varied ranging from site visits to strategic planning. If...


  • Sheffield, United Kingdom Northern Trains Full time

    **BUSINESS FUNCTION**:Customer & Commercial **GRADE**:Customer Relations Advisor **SALARY**:£23,250 per annum **ROLE TYPE**: Hybrid **HOURS**:35 per week **Is excellent customer care and satisfaction ‘Your Thing’?** We're seeking dynamic, empathetic, proactive, and communicative individuals who are passionate about delivering top-notch customer...

  • HR Advisor

    6 months ago


    Sheffield, United Kingdom Howco Group Full time

    **Job Title: HR Advisor** **Reports to European HR Manager** **Role Requirements** The HR Advisor is responsible for performing HR-related duties on a professional level supporting the European HR Manager. This position carries out responsibilities in the functional areas: benefits administration, employee relations, training, performance management,...


  • Sheffield, Sheffield, United Kingdom CV-Library Full time

    Ashley Kate are delighted to be supporting a great business as they look to recruit a Permanent HR Advisor. This full-time and permanent role will be based at home with regular travel, offering a salary of up to £40,000 plus a company car.About the JobThe successful candidate will provide support across the business with a particular emphasis on Employee...