Marina Operative

4 months ago


Poole, United Kingdom Marina Developments Ltd Full time

**MARINA OPERATIVE - Dry Stack**

Marina Developments Ltd is the UK’s leading Marina operator. Situated in Poole, Cobb’s Quay Marina is a busy and high-profile visitor destination. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from ourselves whilst working as a team every day.

To help us deliver exceptional service we are seeking to recruit a **Marina Operative****:

- Dry Stack **to assist with marina operations at Cobb’s Quay Marina.

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working up to 48 hours a week on a shift pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:
Ø Provide a meet and greet service to all members and visitors

Ø Overseeing the berthing allocations of vessels

Ø To carry out general maintenance tasks as required

Ø Lifting vessels in accordance with our safe operating standards

Ø Ensuring the telephone is answered in the correct and timely manner

Ø To ensure all customer enquiries are dealt with both promptly and efficiently

Ø Assisting in actively marketing and promoting the marina and associated services

Ø Maintaining the security of the site

Ø Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:
Ø Enthusiastic and friendly with a flexible and positive ‘can do’ attitude

Ø Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)

Ø General maintenance skills (not essential but an advantage)

Ø Self-motivated and able to work without supervision

Ø Sound awareness of basic health and safety in the workplace

Ø Confident use of IT systems

Ø A practical, resourceful and common-sense approach

Ø Good practical boating skills/qualifications (not essential but an advantage)

Ø Previous boat lifting experience (not essential but an advantage)

Ø Competent swimmer (essential)

Ø Educated to at least GCSE level or equivalent

**Benefits**:

- Free parking

Schedule:

- 12 hour shift

Work Location: In person

Reference ID: Marina Operative - Dry Stack


  • Marina Operative

    3 months ago


    Poole, United Kingdom Marina Developments Ltd Full time

    Marina Developments Ltd is the UK’s leading Marina operator, situated in Poole Harbour, Cobbs Quay Marina is an extremely busy and high profile visitor destination. We aim to deliver the highest level of service and experience for our members and customers; demanding the very best from our team every day. To help us deliver exceptional service we are...

  • Marina Operative

    3 months ago


    Poole, United Kingdom Marina Developments Ltd Full time

    Marina Developments Ltd is the UK’s leading Marina operator. Situated in Poole Harbour, Cobbs Quay Marina is an extremely busy and high profile visitor destination we aim to deliver the highest level of service and experience for our members and customers; demanding the very best from our team every day. To help us deliver exceptional service we are...


  • Poole, United Kingdom Marina Developments Ltd Full time

    Marina Developments Ltd is the UK’s leading Marina operator with 19 marinas within the UK situated at idyllic locations. We are looking to engage a casual worker to support our team on an ad hoc basis at Cobb’s Quay Marina. This role will be a no-fixed hours casual worker contract. Typically, casual work assigned to you will be based at Cobb’s Quay...


  • Poole, United Kingdom Marina Developments Ltd Full time

    Marina Developments Ltd is the UK’s leading Marina operator with 19 marinas within the UK situated at idyllic locations. We are looking to engage a casual worker to support our team on an ad hoc basis at Cobb’s Quay Marina. This role will be a no-fixed hours casual worker contract. Typically, casual work assigned to you will be based at Cobb’s Quay...

  • Marina Operative

    4 months ago


    Poole, United Kingdom Golden Arrow Marine Full time

    Overview: Salterns Marina is looking forward to a very busy boating season again this year, to be able to service our growing number of customers we are looking to expand our customer service by increasing our hands on roles within our Marina. Our busy Marina has a new vacancy for a Marina Operative to work with our experienced team. As a Marina Operative...

  • Boatyard Co-ordinator

    4 months ago


    Poole, United Kingdom Marina Developments Ltd Full time

    **Boatyard Co-Ordinator** Marina Developments Ltd is the UK’s leading Marina operator. Situated in Poole, Cobb’s Quay Marina is a busy and high-profile visitor destination. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from our ourselves whilst working as a team every day. To help...

  • Maintenance Crew

    3 months ago


    Poole, United Kingdom Salterns Marina Limited Full time

    Marine Maintenance is difficult, so keeping the Marina well maintained is a must. **Responsibilities**: - Perform routine maintenance and repairs on equipment and machinery - Conduct inspections to identify and resolve issues - Carry out plating - making sure that repair plates are drilled and positioned as per instructions. - Troubleshoot and repair and...

  • Boatyard Manager

    7 days ago


    Poole, United Kingdom 4Leisure Recruitment Full time

    Boatyard Manager – Poole, DorsetOur client is a highly successful and service focused marina, holiday and hospitality operator with a portfolio of operations across the South of England. They recognise that people are fundamental to their success and offer excellent training and career development paths for all employees. They now have an exciting new role...

  • Boatyard Manager

    6 days ago


    Poole, United Kingdom 4Leisure Recruitment Full time

    Boatyard Manager - Poole, DorsetOur client is a highly successful and service focused marina, holiday and hospitality operator with a portfolio of operations across the South of England. They recognise that people are fundamental to their success and offer excellent training and career development paths for all employees. They now have an exciting new role...

  • Service Advisor

    3 months ago


    Poole, United Kingdom Golden Arrow Marine Full time

    Due to expansion of our Service technicians team, Golden Arrow Marine has a vacancy for a full time Service Advisor at our busy Poole branch. The Service Advisor, reporting to the Service Manager, provides the first line of communication with the customer, therefore a very high standard of customer service and knowledge of customer expectations is...

  • Service Advisor

    3 months ago


    Poole, United Kingdom Golden Arrow Marine Full time

    Golden Arrow Marine has a vacancy for a full time Service Advisor at our Poole branch. The Service Advisor, reporting to the Service Manager, provides the first line of communication with the customer, therefore a very high standard of customer service and knowledge of customer expectations is essential. To be successful in this role you must have a strong...

  • Service Advisor

    3 months ago


    Poole, United Kingdom Golden Arrow Marine Full time

    Golden Arrow Marine has a vacancy for a full time Service Advisor at our busy Poole branch. The Service Advisor, reporting to the Service Manager, provides the first line of communication with the customer, therefore a very high standard of customer service and knowledge of customer expectations is essential. To be successful in this role you must have a...

  • Bosun

    3 months ago


    Poole, United Kingdom Parkstone Yacht Club Full time

    **PARKSTONE YACHT CLUB** **BOSUN JOB DESCRIPTION** **Hours Required - Average 35 hrs per week, rotating schedule. (41hrs & 27hrs)** **Reporting to - Sailing Manager** **MAIN PURPOSE OF JOB** To support all Club racing through the maintenance and issuing of race equipment and boats to members. Support and, on occasions, deliver RYA training at the Club....