Lettings Consultant

6 months ago


Leeds, United Kingdom Harte Consulting Full time

Are you a detail-oriented individual with a passion for delivering exceptional customer service? Harte Consulting is seeking a Lettings Consultant to join a busy Leeds city office.

With over 20 years of experience in helping people move home across Yorkshire, our client has built a reputation for professionalism, trust, and outstanding service and is looking for a Lettings Consultant who will embody those values.

More than just a company. They support charities, hold regular social events, and believe in working hard and having fun. They invest in their people, providing them with the local knowledge, property expertise, and passion they need to succeed in their roles and advance their careers.

**The Role**:

- Assessing applicants' needs and preferences to recommend suitable properties and services.
- Organise and produce all paperwork related to move-in packs.
- Promoting and encouraging landlords to utilise the full range of services offered by the agency.
- Schedule and conduct move-in processes with tenants, ensuring a seamless transition.
- Maintain professional and prompt communication with landlords and tenants, delivering outstanding customer service.
- Ensuring compliance with relevant legislation and industry standards throughout the lettings process.

**The Schedule**:

- 9am - 6pm Monday - Thursday
- Friday 9am - 5pm
- Alternate Saturday 9-4 with a day off in the week for working the Saturday.

**The Person**:

- Keen attention to detail, ensuring accuracy in paperwork and processes.
- Experience in delivering exceptional customer service.
- Strong organisational and time management skills, with the ability to prioritise tasks effectively.
- Property sector experience preferred.

**The Offer**:

- Competitive salary of up to **£23,000 **DOE, with the opportunity for branch bonuses.
- A generous holiday allowance of 20 days, increasing by one day per year to 25, in addition to bank holidays and additional holidays for long service.
- **Birthday off **as an additional day of leave.
- **Incentivised commission and performance bonuses.**:

- Engaging company events, including charity opportunities.
- Company pension scheme.
- Cycle to Work scheme.
- Fully funded industry-specific qualifications (NAEA & ARLA / CePAP).
- Access to the Health assured scheme provided well-being app.
- Online training access.
- Holiday buy-back scheme.

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Health & wellbeing programme
- Transport links

Schedule:

- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Work Location: In person

Reference ID: HC0034


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