Crime Reduction Directorate, Drugs and Firearms

6 days ago

Croydon, United Kingdom Home Office Full time

**Details**:
**Reference number**:

- 243178**Salary**:

- £32,000 - £39,600- National: £32,000 min-£35,200 max. London: £36,000 min-£39,600 max**Grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- HO - Public Safety Group**Type of role**:

- Operational Delivery**Working pattern**:

- Full-time, Job share**Number of posts**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Lunar House, 40 Wellesley Road, Croydon, CR9 2BYAbout the job

**Summary**:
The Home Office is here to make our country safer. As well as working to reduce crime and enforce the law, we also work to protect the most vulnerable and have a proud history of providing refuge to those who have been displaced or are seeking asylum. Whether it’s fighting crime, protecting our borders or combating slavery, the Home Office is at the cutting edge of public policy in this country and our work is some of the most challenging and rewarding in government.

The role of the Public Safety Group is to keep the public safe by cutting crime (including by disrupting the highest harm criminals), tackling its drivers, bringing criminals to justice and protecting the vulnerable. To deliver on our mission we operate locally, regionally, nationally and internationally.

The Drugs and Firearms Licensing Unit (DFLU) is part of the Crime Reduction Directorate in the Public Safety Group of the Home Office. It is responsible for enabling the licit use of controlled drugs, whilst preventing their diversion to the illicit market.

**Job description**:
The unit’s work also has a strong international element, including representative work and negotiations with officials. The work is varied and challenging. Public safety and excellent customer service are at the heart of what we do.

The unit is responsible for issuing licences for controlled drugs (import/export and domestic) and for prohibited firearms possessed by registered firearms dealers, freight companies, maritime armed guards, clubs and museums. The drug and firearms licensing regimes operate under separate legislative frameworks, but there are clear operational synergies.

This role requires significant weekly domestic travel throughout the UK and a requirement to undertake a Duty Officer role, predominantly in the Croydon office, one week in three.

This is a reputationally important role, interacting with varied stakeholder groups, some of whom can be challenging. The UK has a strong regulatory reputation in this Controlled Drug and Precursor Chemical; this role is the public face of the ‘inspection regime’.

The unit is also responsible for the operational policy which governs the licensing regimes and engages with a wide range of stakeholders including pharmaceutical companies, airlines, the National Crime Agency, the police, shooting organisations and other government departments.

Reporting to a Senior Compliance Officer, this is a challenging and diverse role focusing on the operational delivery with responsibility for delivering an operational response to the drug strategy, including a licensing regime that enables the legitimate use of drugs and precursor chemicals, while preventing their diversion to the illicit market. The post-holder will join a team of up to 14 compliance officers and does not presently have any line management responsibility.

**Responsibilities**:

- Effective management of caseload of around 50 cases - Ensuring tight management of all stages of the case, effective customer management, to reduce throughput times and to ensure the continuous improvement of customer service standards.
- Thematic licensing reviews to audit compliance in specific ‘high risk’ licensees
- Establish and maintain good working relationships with internal and external stakeholders ensuring the team works collaboratively and flexibly and liaises and shares information, where appropriate, with other Government Departments, other Competent Authorities or Regulatory Bodies.
- Have a good understanding of all relevant legislation, including Misuse of Drugs Act (MDA) 1971 and associated Misuse of Drugs Regulations (MDR) 2001, European Precursor Chemical Regulations & International Conventions - including gaining an effective knowledge of licensees, their areas of business and working knowledge of licensing processes.

**Essential Criteria**

1) A flexible and collaborative approach to managing individual and the wider unit caseloads with a focus of delivering a high-quality customer service

2) The evidenced ability to overcome the challenges arising out of differing working locations, travel requirements and remote working as required by the post;
3) Strong planning and organisational skills with capability and experience to overcome challenges in order to deliver quality business outcomes;
4) On account of the significant travel requirements of the role - hold a Full UK (Car) Driving Licence Manuel or Automatic and ha

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