Public Safety Group

5 days ago

Croydon, United Kingdom Home Office Full time

**Details**:
**Reference number**:
203879

**Salary**:
£35,054 - £38,558

**Grade**:
Higher Executive Officer

**Contract type**:
Permanent

**Business area**:
HO - Public Safety Group

**Type of role**:
Operational Delivery

**Working pattern**:
Full-time, Job share

**Number of posts**:
2

***:
Location

Lunar House, 40 Wellesley Rd, Croydon CR9 2BY

About the job

**Summary**:
The role of the Public Safety Group is to keep the public safe by cutting crime (including by disrupting the highest harm criminals), tackling its drivers, bringing criminals to justice and protecting the vulnerable. To deliver on our mission we operate locally, regionally, nationally and internationally.

The Drugs and Firearms Licensing Unit (DFLU) is part of the Crime Reduction Directorate in the Public Safety Group of the Home Office. It is responsible for enabling the licit use of controlled drugs, whilst preventing their diversion to the illicit market.

**Job description**:
This role will require you to undertake in person visits to organisations operating within a variety of different sectors, including health, science and criminal justice. You will therefore routinely be required to wear personal protective equipment (PPE), including face masks, as well as to undertake lateral flow tests and many organisations that you visit will require provide evidence of full and up-to-date Covid vaccination status to minimise the risk of infection generally, and transmission of illness.

The unit is responsible for issuing licences for controlled drugs (import/export and domestic) and for prohibited firearms possessed by registered firearms dealers, freight companies, maritime armed guards, clubs and museums. The drug and firearms licensing regimes operate under separate legislative frameworks, but there are clear operational synergies.

The unit is self-funding so generating income is of great importance and is a fast-paced operational delivery environment.

This role requires weekly domestic travel throughout the UK and a requirement to undertake a Duty Officer role, predominantly in the office, one week in three.

This is a reputationally important role, interacting with varied stakeholder groups, some of whom can be challenging. The UK has a strong regulatory reputation in this Controlled Drug and Precursor Chemical; this role is the public face of the ‘inspection regime’.

The unit is also responsible for the operational policy which governs the licensing regimes and engages with a wide range of stakeholders including pharmaceutical companies, airlines, the National Crime Agency, the police, shooting organisations and other government departments.

The unit’s work also has a strong international element, including representative work and negotiations with officials. The work is varied and challenging. Public safety and excellent customer service are at the heart of what we do.

Reporting to a Senior Compliance Officer, this is a challenging and diverse role focusing on the operational delivery with responsibility for delivering an operational response to the drug strategy, including a licensing regime that enables the legitimate use of drugs and precursor chemicals, while preventing their diversion to the illicit market.

The post-holder will join a team of up to 14 compliance officers and does not presently have any line management responsibility.

**Responsibilities**:

- Effective management of caseload of around 50 cases - Ensuring tight management of all stages of the case, effective customer management, to reduce throughput times and to ensure the continuous improvement of customer service standards.
- Thematic licensing reviews to audit compliance in specific ‘high risk’ licensees
- Establish and maintain good working relationships with internal and external stakeholders ensuring the team works collaboratively and flexibly and liaises and shares information, where appropriate, with OGDs, other Competent Authorities or Regulatory Bodies.
- Have a good understanding of all relevant legislation, including Misuse of Drugs Act (MDA) 1971 and associated Misuse of Drugs Regulations (MDR) 2001, European Precursor Chemical Regulations & International Conventions - including gaining an effective knowledge of licensees, their areas of business and working knowledge of licensing processes.

**Essential Criteria**

Please note your personal statement should be aligned to the essential criteria detailed below addressing each of the points below.

1) A flexible and collaborative approach to managing individual and the wider unit caseloads with a focus of delivering a high-quality customer service; and

2) The evidenced ability to overcome the challenges arising out of differing working locations, travel requirements and remote working as required by the post; and

3) Strong planning and organisational skills with capability and experience to overcome challenges in order to deliver quality business outcomes; and

4) On account

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