Sea Freight Operations Coordinator

5 months ago

Basildon, United Kingdom Alpi UK Ltd Full time

**Sea Freight Operations Coordinator - Basildon Office**

An opportunity has arisen for a Sea Freight Operations Coordinator to join our team at our Alpi office in Basildon.

Office hours: 8:30am - 5:30pm (1-hour unpaid lunch), Monday - Friday (40 hours per week).

Location: Basildon - this role is office based.

**Salary**: £27,000 - £30,000 per annum (dependent upon experience).

**Job Duties & Responsibilities**
- Assist the Team Leader and Manager in general Sea Freight & Road Freight Operations in the execution of their duties in support of the departmental vision of the company to become more competitive and profitable.
- Understand and execute the departments vision of good business development in order to successfully move Sea Freight products.
- Complete all Import and Cross Trade activities correctly and on time ensuring the Customs declaration forms are completed correctly.
- Immediately report any errors to the customs declaration forms to line manager and customs claims.
- Correctly complete all customs import declaration forms.
- Ensure all operational activities and invoicing are completed on time.
- Complete ad-hoc and spot checks on a weekly basis to check all is in order and we have all documents required.
- Maintain and utilise the operational system at all times.
- Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs.
- Maintain regular communication with clients, reporting new sales leads and handover of shipments to manager.
- Create new and maintain current SOPs for the department.
- Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager.
- Follow up late customer payments in conjunction with credit control.
- Communicate quotations to the line manager/sales team and ensure all quotations are recorded on the system in one format.
- Implement and improve new efficiencies in customer workflow in conjunction with line manager.
- Ensure all reports are generated by given deadlines and handed to line manager.
- Accurately complete all invoicing for imports and clients.
- Procurement of Ocean Freight rates from the shipping line and co loaders on a monthly basis.

**Skills & Qualifications**
- Minimum of two years’ Sea Freight operations experience.
- Knowledge of completing customs entries & CDS.
- Attention to detail.
- Good working knowledge of Microsoft Excel.
- Must be able to prioritise and organise own workload.
- Must be a team player.
- Have commercial awareness.

**Company Benefits**

Along with 20 days annual leave + public holidays and yearly salary review we offer the following benefits:

- Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household.
- Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more.
- After completing six months’ service, Alpi UK Death in Service equal to three times your annual salary.
- After 3 months service employees are entitled to become a member of the Group personal Pension Plan. After one year’s service the company offers enhanced Pension contributions of 9%.
- Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed).
- One Milestone Day per year to take as you wish.

The ALPI Group is a recognised player in the Freight Forwarding and Transportation industry and specialises in supply chain and logistics solutions, ground transportation, air and ocean shipments, customs clearance, and supply chain management.

We have provided freight forwarding services and logistics solutions for over 70 years. Still a family run company, we treat people as people, not numbers. With unchanged passion we strive to balance a growing company in a highly competitive industry, with family ethics and social responsibility.

Alpiness

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