Support Worker Team Leader
4 weeks ago
**Support Worker Team Leader**with previous experience of people management, strong communication and interpersonal skills and a strong understanding of mental illness is required for a well-established mental health organisation based in Sidmouth,Devon, South-West England.
**SALARY**:£19,432 to £21,703 per annum + Benefits + Sign-On Bonus & Retention Bonus of up to £1000
**LOCATION**:Newton Poppleford, Sidmouth, Devon
**JOB TYPE**:Full-Time, Permanent
**WORKING HOURS**:35 hours per week
**JOB OVERVIEW**
The organisation is looking for a supportive and caring Support Worker Team Leader?to be responsible for leading a team of 8 dedicated Support Workers at their Newton Poppleford site.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. The organisation believe that everyone should be treated with respect and dignity - and that’s why equality is one of their core values.?
The site provides housing-related support for people with high support needs. The purpose of the service is to enable people placed out of area to return to Devon. The service aims to support people in gaining the skills they need to live independently.
Working as a Support Worker Team Leader you will have line management responsibility for a team of up to 8 dedicated Support Workers, which will involve conducting appraisals, recruiting new team members, carrying out inductions and provide overall supportand guidance to the team.
As a Support Worker Team Leader you will work under the direction of the Registered Manager to help manage staff rota’s and plan and prioritise key areas or work.
**DUTIES**
Your duties as a Support Worker Team Leader will include:
- Liaise with the Registered Manager to ensure that any staff training, and development needs identified via supervision / appraisal are within budget
- Support the Registered Manager in the recruitment of staff and volunteers within the service, acting as a panel member in line with Recruitment and Selection policy
- Ensure that effective communications are in place and that the team is kept fully informed of organisational and service developments
- Work with the team in developing and maintaining quality improvements ensuring compliance with internal and external quality assurance systems
- Ensure all administrative, recording and reporting requirements, such as RIS/Sphera are undertaken in an appropriate and timely way by the team
- Ensure that staff within your team are aware of and comply with expense claim procedures and accurate recording and coding of financial information
- Hold delegated responsibility (in liaison with the Registered Manager) for service petty cash and monitoring
- Support the Registered Manager with financial procedures as and when required
**CANDIDATE REQUIREMENTS**
- NVQ level 2 or above in Health & Social Care or equivalent
- Experience of people management
- Strong communication and interpersonal skills
- An understanding of mental illness
- Previous experience in the charity, non-profit, healthcare or education sectors is desirable
- A background in providing tech-support services is desirable
- Experience in managing a high-volume customer contact centre would be helpful, but not essential
**BENEFITS**
- Rewards, wellbeing, and benefits platform: Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc
- Wellbeing support: A hub that gives physical, and mental health support. The company also have an Employee Assistance Programme with access to appointments
- Flexible Working - you get to choose where you work, managing your own diary
- Generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off
- Contributory pension scheme
- Structured Induction: Onboarding you into the Charity supporting your wellbeing along the way
- Receive up to £300 when you introduce a friend or family member
**APPLY TODAY**
JOB REF: AWDO-P10156
Full-Time, Permanent Support Work, Supervisor Jobs, Careers and Vacancies. Find a new job and work in Newton Poppleford, Sidmouth, Devon. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
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