User Experience Designer

3 weeks ago

Brentford, United Kingdom Matt Burton Associates Full time

**The Role**
- As UX Designer you’ll report to the Head of Business and Customer Experience who is based in Dubai, you’ll support your team and provide solutions for your customer base. Your expertise will ensure you can
- Employ an overall UX strategy, to align all user touchpoints with an informed vision for an overall user experience.
- Design solid information architecture (IA), to organise potentially complex information in an understandable and accessible manner.
- Design personas, scenarios, sitemaps, user flows, customer journey maps, wireframes, mock-ups and prototypes.
- Plan and moderate various UX and design thinking and sprint workshops, iterate and consolidate the outcomes.
- Sketching and delivering presentations and posters.
- Conduct usability studies such as card sorting, system usability and heuristic evaluation, as well as other forms of user testing (as required) to uncover key usability flaws.
- Coordinate with UI design lead on issues like navigation, page routing and product design.
- Develop mockups for the development and design team.
- Plan and conduct user research and competitor analysis.
- Interpret data and qualitative feedback.
- Conduct usability testing.
- Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks.

**About You**
- UX and design thinking methods - Demonstrated understanding of how people interact with products or concepts and the ability to develop solutions related to those interactions.
- Process Design - including Behavior, Emotion, Interaction and Service Design
- Curiosity and continuous learning - A willingness to search for ways to enhance the lives of the user by listening more than you speak and looking at problems from multiple angles.
- Managing Performance - Proactive, self-starter. Commitment to tackling obstacles, establishing aggressive goals and supporting the team to achieve them.
- People Orientation - Ability to deploy sensing and intuitive skill to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment. Bias toward collaboration and interest in the success of colleagues.
- Integrity - Understanding that clients, colleagues and partners are on a shared journey. Demonstrable self-belief and in-depth understanding of own behaviour’s impact on others.
- Solid skill in wire framing, prototyping, UX writing, and visual communication
- Have a working knowledge of digital platforms and services, including intranets, apps, software and websites.
- Strong interpersonal, collaborative, and communication skills. Excellent organisational, time and project management skills.
- A demonstrated understanding of the latest trends and their role in a commercial environment
- Bachelor’s Degree in Design and or BS/MS in Human-Computer Interaction, Interaction Design, or related is considered an asset
- At least 3-5 years of demonstrated experience in creating and implementing UX design

Superior knowledge of all Adobe products, including InDesign and Illustrator

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

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