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Clinical Solutions Designer
4 months ago
**Site Name**: UK - London - Brentford, Bangalore
**Posted Date**: Feb 16 2024
**Role **:Clinical Solutions Designer**
**Location**: GSK House (Brentford as of now and then Tottenham road) /**
**Bangalore**
**Duration**: 24 months**
**Job Purpose**:
R&D Tech strive to deliver products and services to our R&D customers that meet the needs of the business whilst being intuitive, efficient, effective and satisfying to use. We require a Product Designer with an interest in business
**Key Responsibilities**:
- This role will provide YOU with the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:_
- Optimizing the delivery of business value through business partnering, process improvement, user research and user-centered design. - Performing user research through qualitative enquiry, quantitative data analysis and user testing within the R&D customer base of this product area.
- Obtaining a solid understanding of the business domain and processes within a product area, capturing user goals, needs and expectations and translating these into personas, journeys and user stories that drive towards improvements.
- Driving process optimization through process modelling and service design, taking into consideration the product strategy and system and data landscapes.
- Driving experience design activities to improve user interfaces and task flows through wireframing, prototyping and ideation workshops.
- Working closely with the Product Owner and other members of the product team, with a clear focus on delivering value quickly while helping to steer the product area towards business
- and user-centered improvements.
- Engaging with the R&D Tech UX & Design Team to support the maturity of UX and Design across R&D Tech, specifically working with other UX practitioners and sharing experiences.
- Partnering with the business area to understand their challenges and needs, whilst working to manage system and process changes within these user groups, helping ensure smooth deployments and satisfied customers.
- Keeping up with internal and external trends in your product area, including mobile, wearables and social media.
- Aligning with R&D Pipeline Medicines Teams as a “Tech partner” to ensure Tech enables key medicines to meet their critical milestones
- Building knowledge and networks across R&D and Global Tech to ensure that Tech issues, risks and opportunities can be addressed effectively for key R&D medicines
**Why you?**
Basic Qualifications
We are looking for professionals with these required skills to achieve our goals:
- Experience in working in an IT product related industry, with experience in IT software analysis, design and delivery, with awareness of the UX space, particularly areas of user research, experience design and service design.
- Practical experience in software design and delivery (both analytical and technical) along with interest in the UX space is the core capability of this role.
- Bachelor’s degree Preferred Qualifications: If you have the following characteristics, it would be a plus:
- This role requires an understanding of UX & Design skills, which is a specialized area combining creativity, psychology and IT
**Job Application End Date: 1st March 2024**
**Why Us?**
GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.
As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportuniti
