Customer Service Advisor
2 weeks ago
Customer Service Advisor
Location: West Molesey
**Salary**: £20 - £21,000 PA
Duration: Permanent
Hours: 9am - 6pm Monday to Friday (Office based)
The position will include interacting with customers, and to provide and process information in response to enquiries, concerns and requests about products and services. In all cases operating within the required SOPs.
Key Responsibilities of a Customer Service Advisor
- Receiving customer orders for Specials and acknowledging receipt
- Processing orders onto the SAP ERP system
- Liaising with customers and keep them informed of the progress of their orders
- Resolving any customer complaints
- Updating the SAP CRM as required
- Placing orders with Procurement
- Ringing customers back with ETA for their order when it is not going to be a next day service
Consultant: Donna Jackson
**Salary**: £20,000.00-£21,000.00 per year
Schedule:
- Monday to Friday
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