Senior Supervisor

5 days ago

Chichester, United Kingdom St Wilfrid's Hospice Full time

**Passionate about Retail, the environment and want to make a difference to local lives?**

We have an exciting opportunity for a Senior Spervisor to join our Distribution Centre in Chichester.

We are an independent local charity based in Bosham, Chichester, we offer a wide range of services to support our patients who are living with a life limiting or terminal illness.

The work we do makes a real difference and our Hospice supports over 330 patients at any one time.

**Why join us as a Senior Supervisor?**

As a Senior Supervisor at our Distribution Centre, you will support the Retail Operations Manager in the management of the site, to deliver operational excellence, contributing to our shops reaching their income budgets, and extending St Wilfrid's reach in our local communities.

"My favourite part of being a retail shop manager is the variety, and all the different people I meet in our volunteer team. They have so many different experiences and different reasons for volunteering, and I respect that they are giving up their time to help us and I love hearing their stories"
- _Sue Painter, Store Manager_

**Being a Senior Supervisor at St Wilfrid's**

In this role you will be taking day to day responsibility for the management of the donation centre, including daily operational activities and leading a team of Warehouse Operatives, Van Drivers and Volunteers.

The Senior Supervisor will be essential yo maximising our retail income generation, by ensuring excellent customer service to our donors ad they drop off at the Warehouse, and managing the handling and sorting of those donations to minimise waste.

We encourage you to come and have a look around our store at Terminus Road and see the wide range of items we have. Our shops are the face of our Hospice, run by a wonderful, dedicated and passionate mix of staff members and volunteers.

**Equality, Diversity and Inclusion at St Wilfrid's**

We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected.

Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.

**Shop Hours**

It's important to know that our shops are open every day, so regular weekend and bank holiday working is needed.

**Qualifications and Experience**
- Charity and/or commercial retail/warehouse experience at a supervisory level (Essential)
- Experience of managing people (Essential)
- Knowledge and interest in Charity retailing (Desirable)
- Experience working in an environment with a volunteer population (Desirable)
- Right to Work in the UK (Essential)

**What we offer you**

All Hospice employees are offered the following benefits:

- **Annual Leave** - Our generous holiday entitlement starts at 27 days per year, plus bank holidays, and increases with service
- **Healthcare** - Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
- **Employee Assistance Programme (EAP)** - Access to free and confidential Virtual GP advice, Counselling and Legal Support
- **Continuation of existing NHS Pension Scheme Membership ** - And recognition of reckonable service for certain benefits
- **Generous Pension** - With 7.5% employer contribution for staff not in the NHS pension scheme
- **Life Assurance Scheme** - Should the worst happen while you're working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)
- **Staff discount** - In all our community charity shops and eligibility for the Blue Light Card discount scheme

**Interview Information**

Interviews will take place the week commencing 29th April 2024

**Job Types**: Full-time, Permanent

**Salary**: £22,890.00-£25,148.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Health & wellbeing programme
- Sick pay
- Store discount

Ability to commute/relocate:

- Chichester: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please tell us of any restrictions or sponsorship issues with your Right to Work in the UK
- The shop trades 7 days a week. Are you able to work Saturdays and Sundays on a rota basis?
- What attracted you to this role and our organisation?
- Are you related to, or do you have a relationship with, a current employee or volunteer of St Wilfrid's Hospice?

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 21/04/2024

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