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Social Welfare Law Adviser

4 months ago

Bolton, United Kingdom Citizens Advice Full time

**Position**: Social Welfare Law Adviser (Welfare Benefits)

**Location**: Bury & Bolton: This is initially an in-office role, but following successful progression, will become a hybrid role working between home/ office and presence at outreaches across Bury/ Bolton

**Closing date**: 31 August 2023

**Role details**:
Job title: Social Welfare Law Adviser (Welfare Benefits)

Location: This is initially an in-office role, but following successful progression, will become a hybrid role working between home/ office and presence at outreaches across Bury/ Bolton

**Salary**: Experienced: £23,023 - £26,975 Trainee: £19,891 - £22,129

Salary pro rata: No

Hours per week: Full-time (35 hours per week)

Type of contract: Permanent

Closing time: 12:00

Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting tens of thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.

You will liaise with contacts within the DWP to find resolutions for escalated issues and you will understand the importance of security and data protection. You will have a good standard of numeracy to perform benefit check calculations and be proficient in the use of computer packages with a working knowledge of Microsoft Office. You will have an open and friendly demeanour and be able to work as part of a diverse team.

To be successful in this role you will be able to work with a high level of accuracy and attention to detail, exhibit excellent listening and questioning skills and to present and conduct yourself in a professional and courteous manner with all clients.

To apply:
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