Call Centre Executive

2 weeks ago


Manchester, United Kingdom CHANNEL ALT LTD Full time

We are seeking a motivated Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for customers, assisting with inquiries, resolving issues, and providing exceptional service.

**Responsibilities**:

- Answer incoming calls and respond to customer inquiries promptly and professionally
- Identify customers' needs, clarify information, research issues, and provide solutions
- Maintain customer records by updating account information
- Follow communication procedures, guidelines, and policies
- Upsell products and services when appropriate
- Perform data entry tasks accurately

**Experience**:

- Proven experience as a Call Center Representative or similar customer service role
- Excellent communication skills in English
- Ability to analyze situations and provide effective solutions
- Strong phone etiquette and active listening skills

**Job Types**: Full-time, Permanent

Pay: From £23,937.21 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 28/05/2024


  • Call Centre Executive

    4 weeks ago


    Manchester, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a...

  • Call Centre Agent

    7 days ago


    Manchester, United Kingdom BB ltd Full time

    "**Bark and Bite Call Centre in Manchester: Join Our Dynamic Team!** Are you ready to unleash your potential and be part of an exciting call centre experience? Bark and Bite, a thriving call centre in Manchester, is on the lookout for passionate individuals to join our team as Call Centre Agents. **Position: Call Centre Agent** **Location: Manchester,...


  • Manchester, United Kingdom Channel Centre Full time

    We are seeking a motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who enjoys interacting with people and has excellent communication...

  • Call Centre Operator

    4 weeks ago


    Manchester, United Kingdom Channel Centre Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. This is a full-time position with opportunities for growth and advancement. **Duties**: - Answer...


  • Manchester, United Kingdom Channel Centre Full time

    We are seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. This is a full-time position with opportunities for growth and advancement. **Duties**: - Answer incoming calls...

  • Call Centre Executive

    1 month ago


    Manchester, United Kingdom Relay Group Ltd Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Executive. As a representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. **Duties**: - Respond to customer inquiries in a professional and courteous manner\ - Provide accurate information...


  • Manchester, United Kingdom Red Dot Recruitment Full time

    **Call Centre Sales Advisor** **37.5 hours: 8:45 am - 5:15 pm Monday - Friday** **Basic: 22.5-25K + uncapped commission (paid weekly), OTE £35k** Red Dot Recruitment are currently working in partnership with a leading Digital Marketing agency based in Altrincham. Due to continued growth, they are currently looking for X3 Call Centre Sales Advisors to...

  • Call Centre Operator

    2 weeks ago


    Manchester, United Kingdom Hire Group Full time

    Title: Call Centre Agent Location: Manchester **Salary**: Competitive , Permanent We are looking for an enthusiastic and customer-focused Call Centre Agent to join our team in Manchester. As a Call Centre Agent, you will be responsible for handling customer inquiries and providing excellent customer service over the phone. **Responsibilities**: -...


  • Manchester, United Kingdom Front Corp Full time

    Title: Call Centre Operator - No Experience Needed! As a member of our team, you will be responsible for answering inbound calls from our customers and providing them with exceptional service. You will be expected to handle customer inquiries, provide solutions to their problems, and ensure that they leave the call feeling satisfied and valued. We offer a...


  • Manchester, United Kingdom Global Wave Innovations Full time

    We are seeking a highly motivated and customer-focused Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and...

  • Call Centre Agent

    2 weeks ago


    Manchester, United Kingdom Propcall Full time

    **Company Overview**: PropCall are a specialist call handling service for the property management industry. We provide telephone answering services for small and medium-sized enterprises in the property sector, handling calls on their behalf 24/7. **Overview**: The Call Centre agent is responsible for handling inbound calls during OOH operation between 5pm...

  • Call Centre Agent

    4 weeks ago


    Manchester, United Kingdom Swift Temps Full time

    General admin - As a Call Centre Agent, you will be at the forefront of engaging with our valued customers, addressing their inquiries, and providing top-notch solutions. Your interpersonal skills, problem-solving abilities, and dedication to customer satisfaction will be the driving forces behind your success in this role. - Book with business for an...


  • Manchester, United Kingdom Bright Horizons Family Solutions Full time

    **Contact Centre Executive** **Salary: £21,000 per annum** **Hours: 37.5 per week** **Job Type: Permanent, Fulltime** **Location: Manchester (Hybrid between home working and office)** **Purpose of Role**: The primary purpose of the Contact Centre Executive is to deliver an exceptional Customer service experience to all incoming calls.You will be...


  • Manchester, United Kingdom CHANNEL ALT LTD Full time

    We are seeking a motivated Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for customers, assisting with inquiries, resolving issues, and providing exceptional service. **Responsibilities**: - Answer incoming calls and respond to customer inquiries promptly and professionally - Identify...


  • Manchester, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and support to our clients. **Duties**: - Answer incoming calls from customers and provide assistance with their inquiries - Handle customer...


  • Manchester, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Call Centre Operator/Parts Advisor Needed for Parts Factor in Manchester** - £24,000 Basic + onus £29,000 OTE - Monday - Friday with Saturday mornings on a rota - Company Car Scheme - Up to 26 days holiday + bank holidays - Training and development opportunities. Our clients are automotive specialists and we take immense pride in working alongside them...


  • Manchester, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. **Responsibilities**: - Answer incoming calls from customers and provide assistance in a...


  • Manchester, United Kingdom Bright Horizons Family Solutions Full time

    Job**:Contract **Contact Centre Executive Duration: May or June to September 2023 Hours: 9.00am-530 pm Salary £22k plus quarterly bonus opportunity Hybrid - 2 days in the office and 3 days work from home PURPOSE OF ROLE: The primary purpose of the Contact Centre Executive is to deliver an exceptional Customer service experience to all incoming...


  • Manchester, United Kingdom Bright Horizons Family Solutions Full time

    **Job Role**: Contact Centre Executive **Type**:Full Time - Monday to Friday **Hours**:37.5 hours per week **Location**: Manchester **This role is Hybrid **. Full Time in the office while training and then a split of 2 days in the office and 3 days WFH. PURPOSE OF ROLE: The primary purpose of the Contact Centre Executive is to deliver an exceptional...

  • Call Centre Assistant

    1 month ago


    Greater Manchester, United Kingdom Eden Brown Full time

    Eden Brown are seeking a highly experienced Call Centre Assistant on a 3-6 month contract situated in Manchester As the Call Centre Assistant your role will involve: - Providing a frontline service to tenants - Dealing with complaints - Transferring to relevant individuals within the organisation Customer Service/Contact Centre experience is...