Ante-natal Clinic Co-ordinator
2 weeks ago
We're looking for a dynamic and flexible individual with great interpersonal skills to join our team.
As Clinic Co-ordinator for Maternity Ante Natal, you will be the first point of contact for patients attending their hospital appointments, booking appointments and ensuring that all referrals are handled appropriately.
You will be working in a fast-paced office where you will be supported by an excellent team. You will need to be adaptable and able to work under pressure. Forging relationships with medical professionals and all allied staff.
You should be a team-player, a quick learner, able to manage your own workload and have a great telephone manner. 1 year’s clerical experience is preferably, and previous NHS admin experience is preferred.
Although training will be given you will need IT experience to enable you to access the Trust programmes.
Hours available for this role are 30hrs per week - Covering 4 days 8:30-16:30
This position may require across site working (LRI & LGH)
For more information contact Vicky Kilbourne-Orton,Maternity Admin Supervisoron 0116 2587642
Preference will be given in the first instance to existing NHS employees within the East Midlands healthcare community who are ‘at risk’ of redundancy. Such employees within the University Hospitals of Leicester NHS Trust will be considered first.
To be responsible and accountable for Ante-Natal (Maternity), scanning clinics, and for the provision of case notes. Administration of outpatient visits from Midwife referral to discharge. To ensure accurate and timely data quality through effective use of the HISS, Patientcentre and E3 systems. To work as part of the team, be totally responsible for the appointments, preparation and smooth administration of all aspects of their designated clinics and to provide a high quality service to both clinicians and patients
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.
**About the University Hospitals of Leicester NHS Trust**: (leicestershospitals.nhs.uk)
To deal with, in an efficient and professional manner any telephone enquiries from patients and clinical staff.
To be responsible for the reduction or cancellation of outpatient clinics, liaising with medical staff in accordance with departmental guidelines.
To know of and adhere to clinic booking rules to create efficiently run clinics working to the maximum potential.
To cover other clinic coordinators duties for annual leave and sickness.
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