Customer Service Representative

3 weeks ago


Sunderland, United Kingdom Kura Full time

Job Details:
**Customer Service Representative**
**Location: Sunderland, UK**

We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service.

**Salary**:£20,592+ and then moving to £22,672 1st April in line with The Real Living Wage.
Role details:We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Sunderland. We have all vacancies for customer service advisors, call centre agents, customer service representatives, or people who have worked in a client-facing role, such as banking. Some of our shifts feature answering live chats as well as taking inbound and outbound calls.

In this role you will handle customers within one of the following business streams:
*
Energy
- Life Insurance
- Auto insurance
- Broadband/Mobile
- Financial Services
- Healthcare
- Charity

You will receive full paid training on our systems, products, and call handling.

**Requirements**:

- Six months of experience in call centre, customer experience, retail, hospitality, or sales
- Live within 1 hour from our call centre on public transport (SR3 3XN)
- Communication and listening skills
- Computer literacy

**Responsibilities**:

- Assist customers via inbound and outbound telephone calls
- Build rapport with empathy and care
- Offer the right product to suit needs
- Achieve assigned key performance indicators / targets
- Navigate between different computer systems

**Benefits**:

- Referral programme
- Sick Pay
- Maternity Pay
- Bonus Pay
- Employee Assistance Programme
- Cycle to work scheme
- Employee Discount
- Store Discounts
- Call our Recruitment hotline: 0141 378 3112
- Text or Whatsapp 07507601627

INDHSS

Location: 1 Victory Way,Doxford International Business Park, Sunderland SR3

**Job Types**: Full-time, Permanent



  • Sunderland, United Kingdom Kura Full time

    Job Details: **Customer Service Representative**: We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**: £20,592+ Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Sunderland. We have...


  • Sunderland, United Kingdom Kura Full time

    Job Details: **Customer Service Representative** **Location: Sunderland, UK** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**: £20,592+ and then moving to £22,672 1st April in line with The Real Living Wage. Role details: We are looking for new talent to fill our customer...


  • Sunderland, United Kingdom Auxillis Full time

    **Location**: Peterlee **Working Hours**: 37.5 hours per week, between 8.30am and 5.30pm, Monday to Friday **Salary**: Up to £26,000 per annum OTE plus benefits, inclusive of - Competitive base salary - Monthly performance bonus (OTE £3,360 pa) - A tax-free £500 success bonus on passing probation **Join our thriving business as a Customer Services...


  • Sunderland, United Kingdom Auxillis Full time

    **Location**: Peterlee **Working Hours**: 37.5 hours per week, between 8.30am and 5.30pm, Monday to Friday **Salary**: Up to £26,000 per annum OTE plus benefits, inclusive of - Competitive base salary - Monthly performance bonus (OTE £3,360 pa) - A tax-free £500 success bonus on passing probation **Join our thriving business as a Customer Services...


  • Sunderland, Sunderland, United Kingdom Barclays Bank PLC Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Barclays Bank PLC. As a key member of our credit card complaint team, you will be responsible for investigating complaints and providing exceptional customer service.This is an excellent opportunity to develop your skills and experience in dispute resolution,...


  • Sunderland, Sunderland, United Kingdom NRL Recruitment Full time

    We are seeking a skilled Customer Service Representative to join our team in a part-time capacity.Key Responsibilities:Inspect returned products from wholesale and consumer channels for faults or defects.Detect potential quality issues, including widespread production problems, material failures, or design flaws.Compensation:Paying £12 per hour, this role...


  • Sunderland, Sunderland, United Kingdom EE Full time

    As a Customer Service Representative with EE, you will play a vital role in enhancing the digital lives of our customers. Your excellent communication skills and ability to build rapport with people from diverse backgrounds will make you an ideal fit for this position.With a competitive starting salary of £23,504 rising to £24,064 after 8 months, you will...


  • Sunderland, United Kingdom Invest People Group LTD Full time

    Customer Service Representative/Administrator Invest People Group are working with local companies and have various day shifts available. We are looking for a number of Customer Service Representatives/Office Administrators for our various clients based in Sunderland. We have both full and part time roles available. We have both permanent/Temp long term...


  • Sunderland, Sunderland, United Kingdom Barclays Bank PLC Full time

    Job Overview:We are seeking a skilled Customer Service Representative to join our team at Barclays Bank PLC. As a key member of our Complaint Handling Team, you will be responsible for investigating complaints and resolving issues in a timely and professional manner.About the Role:The ideal candidate will have excellent communication and problem-solving...


  • Sunderland, United Kingdom Pareto Full time

    **Customer Representative** Location: Houghton le Spring **Salary**: £25k (£35k) Ref: J13078:NE:GJ:CR Sector: Telecoms Working for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. **The Role**: As a Customer...


  • Sunderland Enterprise Park, United Kingdom PATH2SOLUTIONS LTD Full time

    Path2 are looking for an energetic, driven, and forward thinking Customer Service Representative to join our growing recruitment/training buisness. We operate a high energy, exciting office space, and we are keen to find a Customer Service Representative who matches that and is keen to grow in our company. Operating from a new, modern, and well furnished...


  • Sunderland, United Kingdom Paragon Customer Communications Full time

    **Customer Service Team Leader**: - **Sunderland - On-site**: - **Salary: £30,000** Paragon Communications are a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. At our site in Sunderland we specialise in digital transformation services, helping clients transition from traditional paper-based...


  • Sunderland, United Kingdom Orangebox Recruitment Full time

    **_**APPLICANT NEEDS TO LIVE IN SUNDERLAND OR SURROUNDING AREAS!**_** Orangebox are proudly partnering with a major national customer services solutions provider as they seek to add Home Based Inbound Customer Service Representatives to their growing team. Quick starts are available with no prior experience required (full training is provided). **FULL...


  • Sunderland, United Kingdom Orangebox Recruitment Full time

    **_**APPLICANT NEEDS TO LIVE IN SUNDERLAND OR SURROUNDING AREAS!**_** Orangebox are proudly partnering with a major national customer services solutions provider as they seek to add Home Based Inbound Customer Service Representatives to their growing team. Quick starts are available with no prior experience required (full training is provided). **FULL...


  • Sunderland Enterprise Park, United Kingdom HB Commercial Full time

    Customer Service Advisor Sunderland Hybrid working Salary - £22,890 HB Commercial are delighted and excited to be working with this industry leader who is willing to offer career opportunities to you! If you are a Graduate or have some working experience and are looking to begin a career in the Financial Services industry, then please read on! Our client...


  • Sunderland, United Kingdom Kura Full time

    Job Details: **Office-based** **Inbound Customer Service Representative** **Location**:Sunderland **Start date**:Monday 17th October **Contract**:Full Time, Permanent Position **Shift**:Six Week Rotational Shift Pattern between the hours of 8am - 8pm Monday - Friday; 8am - 5pm Saturday; 9am - 2pm Sunday Role details.: As a customer service advisor for...


  • Sunderland, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn £20,319 per annum. **Customer Service Advisor benefits**: - 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. - Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer...


  • Sunderland Enterprise Park, United Kingdom HB Commercial Full time

    Let today be the start of something new. New year, new you! Newly refurbished modern offices £22,890 per annum 25 days annual leave - Rising with service Free lunches Monday to Friday with the on site café Prize Draw every month with prizes up to £3000 - Once probation is passed. HB Commercial are delighted and excited to be working with this industry...


  • Sunderland, Sunderland, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Sunderland. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service and support to...


  • Sunderland, Sunderland, United Kingdom beBee Professionals Full time £20,000 - £25,000

    beBee Professionals is seeking an enthusiastic and customer-oriented Sales Assistant to join our retail team in Sunderland, UK. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting store operations.Main Responsibilities:Interact with customers in a friendly and approachable manner, providing product...