Customer Support Administrator

3 months ago


Eastwood, United Kingdom Elizabeth Michael Associates Full time

**Customer Support Administrator**

**Eastwood, Nottingham**

**£24,000 per annum**

**Mon-Fri, Full Time, 8:30-5pm**

**Responsibilities**:

- Process incoming orders following established company policies and procedures.
- Verify the accuracy of order information, including product details, pricing, and delivery addresses.
- Coordinate with internal departments such as logistics, production, and finance to facilitate smooth order fulfillment.
- Communicate with customers to confirm order details, address inquiries, and provide updates on order status.
- Resolve issues or discrepancies related to sales orders promptly and professionally.
- Generate necessary documentation, including order confirmations, delivery notes, and shipping labels.
- Maintain accurate records of sales orders and related data in the SAP system.

**Qualifications**:

- Proven experience in an office environment or similar role, with proficiency in SAP preferred.
- Strong understanding of sales order processing procedures and practices.
- Excellent attention to detail and ability to maintain accuracy in a fast-paced environment.
- Exceptional communication skills, both verbal and written.
- Strong problem-solving abilities and effective task prioritization.
- Proficiency in computer systems and software programs, particularly SAP, MS Excel, and MS Outlook.
- Ability to work well under pressure and meet tight deadlines.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£24,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Customer Support Administrator


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