Fostering Administrator
3 weeks ago
**POLARIS COMMUNITY, CENTRAL SERVICES -- ASSESSMENT TEAM**
**Role**:Fostering Administrator, known internally as Recruitment Support Officer - Full time
**Basic Salary**:£21,000 - £22,000 Per annum dependent upon experience
**Benefits**:30 days Annual Leave (rising to 35 days with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & Free On-Site Parking
**Location**:Head Office - Bromsgrove
**About Us**
We are Polaris, one of the UK’s largest leading communities of children’s service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Education and bespoke children’s services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We’re ambitious for our children and young people, families and staff, and believe in their futures.
This role is based in our Bromsgrove, Worcestershire office in a vibrant team supporting the recruitment of foster parents for fostering agencies across our community.
**Role Details**
The Recruitment Support Officer will own the administrative process for the assessment of prospective foster parents. With direction, they will guide and advise potential new applicants helping them through the assessment process, overseeing all of the administration of each applicant.
**Role purpose**
- To be the point of contact for fostering applicants once in assessment, building good relationships with each applicant.
- Responsible for the processing of all statutory checks from external agencies
- Working to deadline to ensure applicants have a smooth experience through the process
- Ensuring that systems are updated with all administration tasks in a timely fashion.
- Close liaison with internal colleagues with the assessment teams as well as across the regional operational teams
**Requirements**:
- Experience working within Office Administrator or Customer Service environment
- Friendly, confident telephone manner
- Enthusiasm and desire for engaging with customers
- Able to work & communicate as part of a team
- Ability to multi-task and prioritise work load in a fast-paced environment
- Strong IT Skills (Microsoft Word, Excel & Outlook)
- Maintaining our databases and electronic filing systems, confidential paperwork
- Time management & organisational skills
- Ability to work on their own & part of a large team
- Liaise, chase and communicate with external individuals, organisations, colleagues as part of fostering assessment
- Well presented, punctual, highly organised and able to manage confidential information.
- Experience within a Children's services/Fostering organisation is advantageous but not essential
- Solid basic education to GCSE Grade C standard or above in English and Mathematics (or equivalent qualification) as a minimum
Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.
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