Customer Service Apprentice

4 months ago


Coventry, United Kingdom Advantage Auto Parts Limited Full time

**About us**

Advantage Auto Parts is an online retailer of car part based in Berkswell.

Usual working hours are Mon-Fri 9am to 5pm or until daily tasks are completed

Main Responsibilities:
Answering Inbound telephone sales and calls
Responding to customer queries via all ecommerce channels-Ebay, Amazon, Webite
Responding to customers in a professional, polite, accurate and enthusiastic manner
Highlighting benefits to potential customers
Exploring potential solutions for customers
Offering excellent customer service
Delivering / exceeding targets and KPI’s
Contributing to team’s success
Promoting the brand
Assisting with other ad hoc duties as and when required

The Person:

- Experience working in a similar role
- Pays attention to detail
- A flexible team player
- Work autonomously and uses common sense
- Must have good computer skills
- A good time keeper
- Must speak English due to the nature of the job
- Understanding of ebay preferred.

Advantage Auto Parts is an online retailer of car part based in Berkswell.

Usual working hours are Mon-Fri 9am to 5pm or until daily tasks are completed

Main Responsibilities:
Answering Inbound telephone sales and calls
Responding to customer queries via all ecommerce channels-Ebay, Amazon, Webite
Responding to customers in a professional, polite, accurate and enthusiastic manner
Highlighting benefits to potential customers
Exploring potential solutions for customers
Offering excellent customer service
Delivering / exceeding targets and KPI’s
Contributing to team’s success
Promoting the brand
Assisting with other ad hoc duties as and when required

The Person:

- Experience working in a similar role
- Pays attention to detail
- A flexible team player
- Work autonomously and uses common sense
- Must have good computer skills
- A good time keeper
- Must speak English due to the nature of the job
- Understanding of ebay preferred.

We have an Apprentice role as well as a Full Time role available.

**Job Types**: Full-time, Permanent, Apprenticeship

Pay: £7.00-£8.91 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Reference ID: Advantage customer service



  • Coventry, United Kingdom First 360 Apprentice Full time

    **We are seeking a motivated and detail-oriented individual to join our team as a Business Administration Apprentice. Can you easily commute to Coventry CV6?** This position will provide valuable hands-on experience in various administrative tasks and functions. As an apprentice, you will have the opportunity to learn and develop skills in administrative...


  • Coventry, United Kingdom Intec Business Colleges Full time

    This is a customer service role, focusing on helping customers buy the correct products, answer queries online and make sales via telephone. You will be responding to online queries and making telephone calls. General office administration. Full training will be given. **Working week** Monday - Friday, 9.00am - 5.00pm with 30 minutes for lunch. Total...


  • Coventry, United Kingdom Coventry Building Society Full time

    **About The Role**: *** We’re proud of the outstanding customer service we provide so we're looking for a friendly, confident, helpful person who is passionate about providing excellent service, to join us as an Apprentice in one of our Coventry branches. Working in the heart of the community our branches are key in understanding what’s important to...


  • Coventry, Coventry, United Kingdom Coventry Building Society Full time

    About the RoleWe are seeking a friendly and helpful individual to join our Customer Service Contact Centre as an Apprentice Customer Service Specialist. This is a 15-month programme that will require commitment to both work and the study of a professional qualification.Key ResponsibilitiesProvide excellent customer service to a diverse range of customers via...


  • Coventry, United Kingdom Coventry Building Society Full time

    Our Customer Service Contact Centre are looking for friendly, helpful people to join them on an Apprenticeship programme.The role involves taking lots of calls from different customers providing them with a great service. Giving them updates on their account, completing transactions over the phone to dealing with any other questions or queries they...


  • Coventry, United Kingdom Coventry City Council Full time

    About the team we are recruiting to We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. What is the job role? You will be given on the job training to help you learn a variety of skills alongside your apprenticeship qualification. You...


  • Coventry, Coventry, United Kingdom Funko Full time

    Job Title: Apprentice Credit ControllerFunko is seeking a highly motivated and detail-oriented Apprentice Credit Controller to join our team. As an Apprentice Credit Controller, you will play a critical role in limiting the company's exposure to bad debt and working towards monthly debt reduction targets.Key Responsibilities:Allocate payments in a timely...


  • Coventry, Coventry, United Kingdom Funko Full time

    Job Title: Apprentice Credit ControllerFunko is seeking a highly motivated and detail-oriented Apprentice Credit Controller to join our team. As an Apprentice Credit Controller, you will play a critical role in limiting the company's exposure to bad debt and working towards monthly debt reduction targets.Key Responsibilities:Allocate payments in a timely...

  • Academy Apprentice

    3 months ago


    Coventry, United Kingdom Howdens Joinery Co. Full time

    Howdens Academy Apprentice - Trade Supplier Are you looking for a new challenge where you can earn while you learn? Do you want to be part of an incredible team working towards a common goal, providing excellent service to our customers? At Howdens we invest in our people and provide thorough on the job training and excellent career progression...

  • IT Support Apprentice

    2 weeks ago


    Coventry, Coventry, United Kingdom Warwick Independent Schools Foundation Full time

    {"title": "IT Support Apprentice", "description": "Job SummaryWarwick Independent Schools Foundation is seeking a highly motivated and enthusiastic IT Support Apprentice to join our team. As an IT Support Apprentice, you will play a key role in providing technical support to our staff and students across the Foundation of schools.Key ResponsibilitiesProvide...

  • IT Support Apprentice

    2 weeks ago


    Coventry, Coventry, United Kingdom Warwick Independent Schools Foundation Full time

    {"title": "IT Support Apprentice", "description": "Job SummaryWarwick Independent Schools Foundation is seeking a highly motivated and enthusiastic IT Support Apprentice to join our team. As an IT Support Apprentice, you will play a key role in providing technical support to our staff and students across the Foundation of schools.Key ResponsibilitiesProvide...

  • Apprentice Bar Staff

    4 months ago


    Coventry, United Kingdom Inspiro Learning Full time

    The Hearsall Inn are looking for someone who is outgoing, hardworking and has a friendly personality, that can be flexible with their hours to join the team as an apprentice and help provide great service within a warm and welcoming atmosphere. Duties to include: - Greeting customers as they arrive - Exceptional customer service skills, and help to create...


  • Coventry, United Kingdom Volvo Group Full time

    United Kingdom **Position Description** **Apprentice Parts Advisor Volvo Truck & Bus South & East** **Volvo Truck and Bus - Coventry** Middlemarch Business Park, Siskin Pkwy W, Coventry CV3 4PW Be trained to a high level of morale and focus to ensure the highest possible levels of efficiency, quality of workmanship and production finish in order to...


  • Coventry, Coventry, United Kingdom Financial Ombudsman Service Full time

    Job Title: Contract & Customer Relations Lead (Permanent)Job Summary: We are seeking an experienced Contract & Customer Relations Lead to join our team at the Financial Ombudsman Service. As a key member of our Customer Call Hub, you will be responsible for leading a team of customer service advisers, providing coaching and development opportunities, and...


  • Coventry, Coventry, United Kingdom Financial Ombudsman Service Full time

    Job Title: Contract & Customer Relations Lead (Permanent)Job Summary: We are seeking an experienced Contract & Customer Relations Lead to join our team at the Financial Ombudsman Service. As a key member of our Customer Call Hub, you will be responsible for leading a team of customer service advisers, providing coaching and development opportunities, and...


  • Coventry, Coventry, United Kingdom Financial Ombudsman Service Full time

    Job Title: Contract & Customer Relations Lead (Permanent)Job Summary:We are seeking an experienced Contract & Customer Relations Lead to join our team at the Financial Ombudsman Service. As a key member of our Customer Call Hub, you will be responsible for leading a team of customer service advisers, providing coaching and development opportunities, and...


  • Coventry, Coventry, United Kingdom Financial Ombudsman Service Full time

    Job Title: Contract & Customer Relations Lead (Permanent)Job Summary:We are seeking an experienced Contract & Customer Relations Lead to join our team at the Financial Ombudsman Service. As a key member of our Customer Call Hub, you will be responsible for leading a team of customer service advisers, providing coaching and development opportunities, and...


  • Coventry, Coventry, United Kingdom Financial Ombudsman Service Full time

    Job Title: Contract & Customer Relations Lead (Permanent)Job Summary:We are seeking an experienced Contract & Customer Relations Lead to join our team at the Financial Ombudsman Service. As a key member of our Customer Call Hub, you will be responsible for leading a team of customer service advisers, providing coaching and development opportunities, and...


  • Coventry, Coventry, United Kingdom Financial Ombudsman Service Full time

    Job Title: Contract & Customer Relations Lead (Permanent)Job Summary:We are seeking an experienced Contract & Customer Relations Lead to join our team at the Financial Ombudsman Service. As a key member of our Customer Call Hub, you will be responsible for leading a team of customer service advisers, providing coaching and development opportunities, and...


  • Coventry, United Kingdom Severn Trent Full time

    Department: Asset strategy Salary (£): £, Apprentice Service Delivery Assistant APPRENTICE SITE COORDINATOR LET’S CUT STRAIGHT TO IT   Taking care of ‘one of life’s essentials’ – it’ s our purpose and we want you to be part of it. Supplying wholesome drinking water, treating wastewater and recycling this back to the environment...