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Clerical Assistant
9 months ago
Main Duties and Responsibilities To work effectively and flexibly as part of a team to facilitate the provision of day-to-day services in line with Trust standards and protocols. To provide a complete clerical service to the Gynaecology Admin Team To be responsible for accurate data entry of patient information to comply with Trust Objectives/Guidelines. Check patient demographics and amend as necessary. Ensure correct patient note tracking through Careflow according to Medical Records Guidelines.
To take receipt of incoming correspondence, telephone, written and verbal enquiries for the Gynaecology Team as required. To sort and timestamp incoming mail and deliver to the necessary parties. To carry out administrative tasks such as sending out letters effectively and efficiently. Scan and send documents as and when required, filing and photocopying.
To use the EVOLVE system for uploading & scanning of paperwork as requested. To assist Speciality Coordinators and Support Secretary with paperwork and enquires as and when required. To order stationary requirements via Oracle online system as requested. To use own initiative to maintain stationery stocks, answer queries, and forward relevant communication to staff.
To exploit all modern IT tools available to provide the most efficient use of time and the most effective service e.g. Microsoft Outlook, Word, PowerPoint, Excel, Careflow. To adhere to the safeguarding policy for children and act as an advocate for the child/baby by processing concerns appropriately. To be responsible for own time management allowing for flexibility within the daily schedule.
To manage telephone enquiries sensitively and initiate appropriate action. Participate in the training and induction of new staff as required. There may be additional clerical duties based upon specific departmental needs. Cross cover all areas of Women & Childrens Division.
