Customer Services Administrator

4 weeks ago


Poole, United Kingdom No 1 PHD Full time

**About Us**

No 1 PHD Limited is a fast paced and expanding business, with a first class reputation for customer service and excellent plumbing, heating and drainage services. We are looking for an detail orientated, outstanding, energetic and driven person to join our team in Bournemouth/Poole.

**Responsibilities**
- Customer Services
- Objection Handling & Complaint Management
- Documentation Management

**The Team**

Our team are committed, friendly and hardworking.

We have exciting plans to grow the business so we are looking for self-motivated, determined, goal driven and flexible people to join the team.

**Benefits**

Basic Salary: £ 12ph

Other Benefits: free car parking

Job Duties:

- Collect and report customer feedback to ensure that best practice is recognised and maintained
- Engage with customers in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested

**Salary**: £12.00 per hour

**Benefits**:

- Casual dress

Schedule:

- Monday to Friday

**Experience**:

- customer service and objection/complaint handling: 1 year (required)

Work Location: One location



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