Customer Care Coordinator

5 months ago


Lancaster, United Kingdom Wheatstone Solutions Ltd Full time

**Customer Care Coordinator - Lancaster - Permanent - £25,000+**

A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Lancashire area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.

This position is a full time role based in the office with the opportunity of 1 day WFH after probationary period.

Hours are 8:30 - 17:00 and 16:30 finish on a Friday.

Training will be provided

**Duties**
- Reporting to the Head of department and Customer Care Office Manager, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.
- Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed.
- Processing
- Provide support and advice to sub-contractors.
- Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently, and consistently.

**What are they looking for**
- Experience working within the Construction industry is desirable but not essential.
- Experience using CRM systems and inputting data in an office-based setting is essential.

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

**Experience**:

- customer service: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: WS2038


  • Care Coordinator

    4 months ago


    Lancaster, United Kingdom Relish Care Recruitment Full time

    **Job Title: Care Coordinator** **Location: Central Lancaster** **Salary: £23,000 to £25,000 p.a.** This is a fabulous role working with a high quality domiciliary care business with an established customer and carer base. Within this role you will work closely with the Registered Manager to ensure that the day to day running of the branch is managed...

  • Care Coordinator

    5 months ago


    Lancaster, United Kingdom Relish Care Recruitment Full time

    **Job Title: Care Coordinator** **Location: Lancaster** **Salary: £23,000 to £26,000 p.a.** This is a fabulous role working with a high quality domiciliary care business with an established customer and carer base. Within this role you will work closely with the Registered Manager to ensure that the day to day running of the branch is managed...

  • Care Coordinator

    4 months ago


    Lancaster, United Kingdom Relish Care Recruitment Full time

    **Job Title: Care Coordinator** **Location: Lancaster** **Salary: £25,000 p.a.** **Do you want to join a quality-led care company that is expanding it's Team...** As a Care Coordinator working for this leading domiciliary care provider operating across Lancaster City and the surrounding areas, you will be responsible for ensuring your customers and...


  • Lancaster, United Kingdom Persimmon Homes Full time

    **Customer Care Coordinator**: From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house...


  • Lancaster, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 250 listed company and a leading UK house builder serving local communities...


  • Lancaster, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 250 listed company and a leading UK house builder serving local communities...

  • Care Coordinator

    5 months ago


    Lancaster, United Kingdom Westmorland Homecare - Lancaster & Morecambe Full time

    **About us** **Westmorland Homecare provide high quality homecare to help those we support to live life to the full.** Being a Care Coordinator with Westmorland Homecare is a very special job and you will have the chance to make a difference to people’s lives within your community. It is an opportunity to make friendships that last a lifetime and create...


  • Lancaster, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...

  • Care Assistant

    4 weeks ago


    Lancaster, Lancashire, United Kingdom Bluebird Care Full time

    About the RoleWe are seeking a compassionate and dedicated Care Assistant to join our team at Bluebird Care in Lancaster and South Lakeland. As a Care Assistant, you will play a vital role in providing high-quality care and support to our customers, enabling them to live independently in their own homes.Key ResponsibilitiesProvide personal care and support...

  • Care Assistant

    4 weeks ago


    Lancaster, Lancashire, United Kingdom Bluebird Care Full time

    About the RoleWe are seeking a compassionate and dedicated Care Assistant to join our team at Bluebird Care in Lancaster and South Lakeland. As a Care Assistant, you will play a vital role in providing high-quality care and support to our customers, enabling them to live independently in their own homes.Key ResponsibilitiesProvide personal care and support...


  • Lancaster, Lancashire, United Kingdom Progress Housing Group Ltd Full time

    Extra Care Manager OpportunityWe are seeking an experienced Extra Care Manager to join our team at Progress Housing Group Ltd. As a key member of our team, you will play a vital role in delivering and managing our first purpose-built Extra Care scheme.As the scheme is scheduled for handover in early Summer 2025, you will have an exciting opportunity to shape...


  • Lancaster, Lancashire, United Kingdom Progress Housing Group Ltd Full time

    Extra Care Manager OpportunityWe are seeking an experienced Extra Care Manager to join our team at Progress Housing Group Ltd. As a key member of our team, you will play a vital role in delivering and managing our first purpose-built Extra Care scheme.As the scheme is scheduled for handover in early Summer 2025, you will have an exciting opportunity to shape...


  • Lancaster, Lancashire, United Kingdom McCarthy Stone Full time

    We are seeking a highly organized and proactive Administrator to join our team at our prestigious development in Lancaster, Lancashire.The successful candidate will be responsible for welcoming visitors, managing incoming calls and enquiries, producing letters and other correspondence, and providing administration support to the Estates Manager.Key...


  • Lancaster, United Kingdom Ernest Gordon Recruitment Full time

    Job Title: Logistics CoordinatorJob Summary:Ernest Gordon Recruitment is seeking an experienced Logistics Coordinator to join their team. As a Logistics Coordinator, you will be responsible for coordinating and planning the transportation and delivery of goods. You will need to liaise with customers, suppliers, and other departments to schedule logistics of...


  • Lancaster, United Kingdom Nazareth Care Full time

    **About The Role**: An exciting opportunity has come up in our care home for a temporary Care Home Administrator. The Care Home Administrator is a key support role to ensure the care home runs smoothly with a person-centred environment, assisting the General Manager in all aspects of the Home’s administration. **Duties and Responsibilities**: - Present a...


  • Lancaster, United Kingdom Relish Care Recruitment Full time

    **Job Title: Recruitment Coordinator** **Location: Lancaster** **Salary: To £25,000 p.a.** This is a growing business so you must be up for working at fast pace without losing sight of the companies’ values and culture. You will fully understand the recruitment and retention challenges of the sector, be self-motivated, driven, energetic and really...

  • Logistics Coordinator

    3 weeks ago


    Lancaster, United Kingdom CV-Library Full time

    Logistics Coordinator £25,000-£30,000 + Mon-Fri + Day Shift + Progression + Great Benefits Lancaster, Lancashire Are you a Logistics Coordinator or similar, looking to join well-established, trusted supplier and leading manufacturer of agricultural products who offers a family-feel working environment, a path for progression as well as great...

  • Logistics Coordinator

    2 weeks ago


    Lancaster, United Kingdom CV-Library Full time

    Logistics Coordinator £25,000-£30,000 + Mon-Fri + Day Shift + Progression + Great Benefits Glasson (Commutable from Lancaster, Morecambe) Are you a Logistics Coordinator or similar, looking to join well-established, trusted supplier and leading manufacturer of agricultural products who offers a family-feel working environment, a path for...

  • Team Leader

    4 months ago


    Lancaster, United Kingdom Specialist Care Team Full time

    **Team Leader - Home Care at Specialist Care Team** **We have been given an exciting opportunity to expand into the South Lancaster area including Galgate and the surrounding areas. Come and join us on this journey as a Team Leader!** - **Location: South Lancaster and surrounding areas**: - **Mileage paid at 40p Per mile**: - **Protected Day/time...

  • Team Leader

    5 months ago


    Lancaster, United Kingdom Specialist Care Team Full time

    **Team Leader - Home Care at Specialist Care Team** **We have been given an exciting opportunity to expand into the South Lancaster area including Galgate and the surrounding areas. Come and join us on this journey as a Team Leader!** - **Location: South Lancaster and surrounding areas**: - **Mileage paid at 40p Per mile**: - **Protected Day/time...