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Customer Services Advisor
5 months ago
Join us as a Customer Services Advisor in Armagh Your role involves promptly responding to customer inquiries via phone or web, ensuring excellent service. You'll listen attentively, connect customers with the right departments, handle complaints efficiently, maintain accurate records, and stay updated on company policies. If you have excellent communication, problem-solving skills, and a knack for customer service, we'd love to have you on board
**Requirements**:
- Strong communication and listening skills
- Customer service experience preferred
- Ability to work in a team and under pressure
- Detail-oriented with quick learning abilities
- Patience and problem-solving skills
- Proficient phone etiquette
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: On the road
