Immunisation Administrator

Job Introduction
The post holder is a support worker in the Immunisation Team supporting the delivery of the immunisation service to the school aged population across B&NES, Wiltshire & Swindon. The work takes place in a variety of settings, including schools and community venues to deliver the National Childhood Immunisation Programme.

As a member of the Immunisation Team and part of the wider public health service, the post holder will work collaboratively with School Nurses, Educational staff, Primary Care colleagues, Public Health and other agencies to ensure a highly efficient, effective and safe service is provided.

The post holder will carry out immunisation administration duties and provide support to the team under supervision of the Senior Immunisation Nurse and Business Support Manager.

The role requires a high level of administrative duties carried out from the office base, the provision of telephone cover for our Single Point of Access, as well as attendance at vaccination sessions.

The post holder will have a base, but also be expected to occasionally travel across the County and B&NES as the service requires for meetings or to support the wider team

**This is a Term Time Only vacancy for 30 hours over 4 days.**

Main Responsibilities
- Communicate effectively with a wide variety of professionals relevant to the role.
- Actively engage with promoting vaccine uptake and with general health promotion in line with the ‘Making Every Contact Count’ agenda
- Work with the wider support worker team to complete all administrative duties before and after vaccination sessions within the required timeframes
- Demonstrate an awareness of the complex issues surrounding confidentiality and consent for children and young people when providing care.
- To accurately process data post session into clinical systems within the commissioned contractual requirement.
- Travel to vaccination venues; driving self and others in own or team vehicle. Assist in transport of vaccines and equipment to venues and setting up venues for immunisation sessions.
- Maintain excellent communication with children, young people, and their families, respecting and valuing diversity of ethnicity, gender, age, social class, and sexual orientation
- Work to maximise vaccination uptake to meet immunisation targets, by reducing any barriers and working proactively within the team when at an immunisation session.
- Provide administrative support at vaccination sessions, to include school liaison, post immunisation area support to young people, and collect accurate cohort data.
- Escalate effectively to senior staff any concerns or emergency situations as they arise e.g. anaphylactic reactions.
- To assist in the cold chain process and ensure procedures are followed.
- Ensure cleanliness and maintenance of any equipment, furniture and premises used.
- Actively seek feedback from service users and their families.
- Support the team in undertaking audit and implementing clinical governance recommendations
- Participate in team and professional meetings and positively contribute to the overall performance of the service in line with organisational objectives.
- Participate in training required for the role. Ensure 100% compliance with Quality and Safety training and engage with annual appraisals
- Manage own time effectively to meet service need
- Have an awareness of costs involve in service delivery and act to minimise where possible e.g. mileage
- Undertake other duties as may be required from time to time that are consistent with the responsibilities and grade of the post

**Essential**
- Care certificate or equivalent, or willingness/ability to complete
- Excellent communication and interpersonal skills, written and verbal, including over the telephone
- Approachable friendly manner
- Enthusiasm for working with children/ young people
- Ability to deal sensitively with anxious / distressed children and adults
- Accuracy and attention to detail
- Ability to work both autonomously and under direction as an effective member of a multi-disciplinary team
- Experience of maintaining positive professional relationships across clinical and non-clinical organisations
- Proactive approach - self-motivated with ability to use own initiative
- Ability to work flexibly and respond to changing work force demand
- Exceptional organisational skills with ability to prioritise own workload
- Punctual
- Quality focused
- Awareness of safeguarding issues
- Data base and data entry experience
- Experience of Excel spreadsheets
- Flexibility and ability to travel
- Patience and a good sense of humour

**Desirable**
- Experience of working with children / young people and schools
- Practical Immunisation session experience
- Experience of reporting on child health processes e.g. immunisation cohort data reporting
- Experience of cold chain processes
- Experience of supplies ordering and stock management
- European Computer Driving Licence
- An interest