Administration Team Lead

4 weeks ago

Salisbury, Wiltshire, United Kingdom Whiteparish Surgery Full time
About the Role

We are seeking an experienced Administration Lead to join our team at Whiteparish Surgery. As a key member of our administrative team, you will be responsible for the effective management and direction of our administrative functions, ensuring all duties are performed to the required standard.

Key Responsibilities
  • Manage and direct the administration team to ensure efficient and effective performance of administrative duties.
  • Support the management team in promoting quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development.
  • Oversee all administrative functions, including but not exclusively: child immunisation targets; referrals; cytology; Links; online applications; recall and annual review programmes; coding; summarizing; tasks; non-NHS work; movement of records; answering queries.
  • Work with the practice manager on the production of performance and quality standards within the administrative team.
Person Specification
  • Experience of working in an office environment.
  • Experience of Primary Care from an operational and administrative perspective.
  • Developed understanding of customer care.
  • Understanding and adherence to the need for strict confidentiality.
Desirable Qualifications and Skills
  • Experience of SystmOne clinical system.
  • Experience of supervising other staff.
  • Knowledge of HR legislation.
What We Offer

We offer excellent, friendly working conditions and membership to the NHS pension scheme. If you are a motivated and organized individual with a passion for delivering high-quality administrative services, we would love to hear from you.

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