Customer Service/documentation Agent

2 weeks ago


Colnbrook, United Kingdom Lincoln Maritime Full time

Do you have experience within the Freight Forwarding/Logistics industry ? Do you have strong Import/Export/Customs/Internal Sales experience. Could you be looking for a new challenge or the next step in your career

**Customer Service/Documentation Agent, Immediate Opening at Colnbrook SLOUGH SL3 0HJ**:
**Customer Service/Documentation agent responsibilities include**
- Speaking to the clients/customers in regards to the cargo which would have been shipped via land, air and sea freight.
- Monitor the shipments on a daily basis, deal with any issues that may have occurred (like any lost shipments, SOB status, Shipment status, Container loading and positioning, Quoting)
- Respond to all requests for quotes _from_ internal parties within 24 hours _from_ initial receipt
- Liaising with all major. Shipping lines and Airlines for procuring the best rates for quoting the customers.
- Manage on a day-to-day basis and lead general sourcing activities by developing and demonstrating a detailed insight into relevant supply market.
- Co-lead procurement and sourcing initiatives for assigned trade lane development
- Coordinate/drive business for the company in cooperation with the salesperson owning the customer and other relevant departments
- All documentation procedures to be followed up (starting _from_ securing S/I to final handover of B/L)
- You must have excellent English Communication.


  • Customs Agent

    2 weeks ago


    Colnbrook, United Kingdom DK Recruitment Full time

    We are seeking a meticulous and experienced Customs Agent to join our clients team. The successful candidate will be responsible for ensuring that all shipments comply with international customs laws and regulations. This role requires a keen attention to detail, excellent organisational skills, and a comprehensive understanding of customs procedures and...


  • Colnbrook, United Kingdom First Choice Full time

    08020 Posted: 30/01/2024 - £22000 - £28000- Colnbrook- Permanent- Courier Customer Service Agent required to join this leading agent - You will be responsible in providing customer services to a high level to customers - Aid and assisting all phases of consignment preparation. - Handle and Monitor client activities ensuring compliance with all agree...


  • Colnbrook, United Kingdom First Choice Staff Full time

    Courier Customer Service Agent x2 required to join this leading agent based local to LHR cGBP25,000-GBP30,000 - Monday to Friday covering shifts of 07:00-16:00 08:00-17.00 09.00-18.00 10.00-19.00 Duties to include Managing the green light approval process for consignments destined to non EU destinations. To assist in providing clients with continuous...


  • Colnbrook, United Kingdom Sovereign Speed Full time

    We are looking for a proactive and enthusiastic individual to join our Customer Service team. You will be required to work Monday to Friday between 09:30-18:30 with the understanding due to the nature of the business that occasionally we may need to change your hours. You will also be required to work overtime to cover holiday/sickness/busy periods. Main...

  • Query Agent

    1 month ago


    Colnbrook, United Kingdom Pertemps Heathrow Full time

    This role is to start as a temp but there is the possibility for the role to become permanent in the future. Hybrid working is available - maximum 50% home working For this role experience with Duty / VAT is highly desired due to the complex nature and volume of queries that the team handle. Activities & Responsibilities Provide a timely and quality...


  • Colnbrook, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for a Courier Customer Executive for a well-established Courier company based in the Colnbrook area. **Job Purpose: - ** The Customer Service Executive is the first point of contact for Customers and most suppliers. Therefore, it is essential that the customer service Executive can work pro-actively and under pressure....


  • Colnbrook, United Kingdom Solsbury Solutions Limited Full time

    * Backline Query Agent - Colnbrook (hybrid working - maximum 50% home working) - Salary - £24,500 The Backline Agents role purpose is to provide quality and timely query resolution by supporting the Service Claims/KL Billing and Aviation relationships. To be a successful Backline Agent you will need to ensure day to day interaction with customers and peers...


  • Colnbrook, United Kingdom Sovereign Speed Full time

    We are looking for a proactive and enthusiastic individual to join our Customs team. You will be required to work Monday to Friday between 10:30-19:30 with the understanding due to the nature of the business that occasionally we may need to change your hours. You will also be required to work overtime to cover holiday/sickness/busy periods. Main...


  • Colnbrook, United Kingdom First Choice Staff Full time

    Import/Export Executive required to join this well-established agent Ideally must have experience in Import and Export Airfreight operations This client is looking more for current experience and someone who wants their next role to progress to management level. Hours 9-5:30 Monday to Friday Job requirements Confident in Customs entries on CDS for...

  • Import Clerk

    1 month ago


    Colnbrook, United Kingdom Freightserve recruitment Full time

    Freightserve recruitment are looking for an Import Clerk for a busy well established privately owed Freight Forwarder based in the Colnbrook area. **Role Purpose and Key Responsibilities** - Customs Entries ( Imports) - Completing documentation - Liaising with Airlines, Handling agents and Transporters - Customer Services - Pre-Alerts - Support Manager -...


  • Colnbrook, United Kingdom First Choice Staff Full time

    Job Title: Customer Service Executive - RoadFreight Responsible to: Customer Service Manager and/or approved designate Work Pattern: Monday - Friday, 10:00 - 18:00 (30 min unpaid break) JOB SUMMARY Ensure timely and accurate movement of freight and information, while providing exceptional customer service to internal and external Customers within the...


  • Colnbrook, United Kingdom Demon Recruitment Group Full time

    **Demon Recruitment Group**is currently recruiting for a large blue chip company who need a bright friendly person to join their Customer Helpdesk Working is superb offices in Colnbrook - Monday - Friday 9.00 - 5.30 pm - After training(roughly 8 weeks) the role will be 50% hybrid - 1 week in the office, 1 week at home. - Excellent Customer Service skills...

  • Import Operator

    1 month ago


    Colnbrook, United Kingdom Xcel Recruitment Full time

    Ref: SL-2399 Location: Colnbrook **Salary**: £35k Ref: SL-2399 Location: Colnbrook **Salary**: £35k - Monitor pre-alerts from foreign agents and raise import files. - Create records in the ERTS system ready for clearance. - Ensure all relevant and legal documentation is in place for the Customs Clearance. - Complete and check customs entries, checking...


  • Colnbrook, United Kingdom First Choice Staff Full time

    Our client is looking for an Airfreight Export/Import Operator - Healthcare The Role will provide effective Air Pharmaceutical Product Service and Solution, whilst increasing the companies revenues through negotiating the maximum amount of profit with Airlines and Vendors alike. The Air Export/Import pharmaceutical operator is responsible for the planning...

  • Import Ocean

    4 days ago


    Colnbrook, United Kingdom First Choice Staff Full time

    Senior Global Forwarding Clerk required to join this well-established agent.Import Ocean and Air Operations - ideally around 1-2 years+ knowledgeHowever, This client will now look at candidates with Air experience only, you will be given support in learning Ocean Freight if needed. Role will become a joint Air & Ocean Import Clerk positionCompany Job req...


  • Colnbrook, United Kingdom First Choice Staff Full time

    Our client is looking to add a Customer Service executive to their busy team Customs (basic knowledge ok) Booking Freight Jobs Monitoring shipments Front of house Liaising with customers Salary negotiable, Monday to Friday 9-5.30 IND1

  • Export Operative

    5 days ago


    Colnbrook, United Kingdom Zion Consultancy Group Full time

    Our client are looking for an **Export Operative** to join our current team, to assist with the smooth running of the department. Working 09:00-18:00 Monday to Friday, including a 1hr paid break per day. The role of **Export Operative** will involve, but is not limited to, the following responsibilities: - Ensure all export shipments are collected by the...


  • Colnbrook, United Kingdom Heathrow Personnel Full time

    **NEW POSITIONS - We are recruiting for a Heathrow based international / same day courier company who are looking for bright experienced courier customer service clerks to join their team!** Weekly shift on rotations working all of the below: 7.30am - 16.30pm / 8.30am - 17.30pm / 11.30am - 20.00pmMonda to Friday - **Duties include**:_ - Taking bookings -...


  • Colnbrook, United Kingdom ASL Personnel Full time

    Responsibilities will include: - Evaluating and assessing appropriate method of transport and preparing transport documentation. - Gathering costs and service options from suppliers based in the UK and internationally - Assisting with client quotations - Liaising and updating clients, overseas agents, and suppliers - Monitor shipments through transit...

  • Import Operative

    7 days ago


    Colnbrook, United Kingdom ASL Personnel Full time

    Our client are looking for an experienced Import Operative to join their current import team, to assist with the smooth running of the department. Based in Colnbrook **Working 09:00-18:00 Monday to Friday, including a 1hr paid break per day.** **Full UK Driving License is essential due to location** **Duties**: - Monitor pre-alerts from foreign agents...