Receptionist/front of House

5 months ago

Exeter, United Kingdom Exeter Health Plus Full time

**SUPERB OPPORTUNITY TO MAKE A DIFFERENCE**

Do you want to enjoy a hugely rewarding role and be part of helping to change lives for the better?

Exeter Health Plus is a dynamic clinic offering chiropractor, physiotherapy, sports therapy and sports massage services for the treatment of back pain, sciatica and sports injuries.

The clinic has been operating in Exeter for over ten years and has a growing demand for patient care and a very loyal client base.

If you are looking for a role where you will learn, develop and help provide the highest standards of service then this position is for you

You will be involved in all aspects of running the clinic, from meeting and greeting clients, front desk duties (phone and booking appointments) and general tasks like helping to keep the clinic tidy.

The clinic can be a fast-paced environment with one chiropractor and two sports therapists working at the same time.

The right person will be outgoing, very happy to talk to people and be genuinely interested in building relationships with clients, highly motivated and quick to learn.

**Responsibilities**:

- Greet and assist clients in a friendly and professional manner
- Handle client inquiries and provide accurate information
- Process sales transactions and handle cash and credit card payments
- Promote the clinic effectively to potential new clients and secure new appointments
- Maintain a clean and organised clinic
- Perform data entry and clerical tasks as needed
- Assist with administrative duties such as filing, scanning, and photocopying documents
- Utilize computerised diary system
- Provide excellent customer service at all times

Personal attributes:

- An interest in building strong relationships with people by talking and listening to them
- Strong organisational skills with the ability to multitask effectively
- Excellent phone etiquette and communication skills
- Caring and interested in health and wellbeing
- Previous experience in an office or administrative role is preferred
- Accurate typing skills with attention to detail

Previous experience in a similar role or experience in sales is desirable but not essential. We provide extensive training and support. We are looking for someone who has the right attitude and is willing to learn quickly with a passion for first-class customer service.

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Exeter, EX4 7HZ: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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