Customer Care Administrator

3 weeks ago


Normanton, United Kingdom Arthur Rose Recruitment Ltd Full time

Mon-Fri 8am to 5pm

Customer Care Administrators are responsible for providing support to the sales team and customers during the sales process. They help customers resolve sales-related issues in a timely manner, generally providing real-time support.
- Support sales staff by completing and processing orders and keeping senior staff informed of any issues with delivery
- Responsibilities for Sales Support
- Make travel arrangements for the sales team and the senior support staff when needed
- Collaborate effectively with the sales team by creating and issuing sales tracking documentation upon request
- Maintain a cheerful attitude while answering all inbound calls and addressing customer or sales team needs
- Ensure the sales team is on track to meet month-end goals and share innovative lead generating ideas
- Provide all necessary data to senior management upon request and coordinate meetings between departments
- Establish active communication and engagement with all other departments to help out where necessary



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