Bank Multi-skilled Service Support Staff

6 months ago

Newton Abbot, United Kingdom Practice Plus Group Full time

**About The Role**:
Are you looking for a way to make the most of your communication, organisation and administration skills?

An
**exciting opportunity** has arisen for a
**Bank Multi-skilled Service Support Staff** to join the
**Devon **Out of Hours
**OOH**) service on a
**bank basis**, picking up shifts when it
**suits** your
**lifestyle**. You will be trained across both
**Driving **and
**Receptionist**
***positions within our service and will cover the following areas
- **Newton**
**Abbot**
**, Exeter** and
**Plymouth**.

This is a Bank contract to work as an when required including Evenings, Overnights and weekends

**Within this job you will be responsible for**:
**Reception Job Summary**:
As a receptionist, you will prepare and open a centre for patients and doctors arrival, whilst ensuring patients are seen in a professional manner following Practice Plus Group guidelines. You will also undertake a receptionist role to the doctor and patients, and enter data onto the IT system.

**Driver Job Summary**:
You will be required to chauffeur visiting clinicians to and from home visits/PCC sites within the Practice Plus Group operating area. This is an essential service not an emergency service and therefore drivers do not have special priorities over other road users. Drivers must carry out all driving duties in a safe and legal manner ensuring that the vehicle is driven and passengers are carried in full compliance with current driving regulation and codes principally the Road Traffic Act and the Highway Code. A clean driving license is preferred.

**About You**:
Practice Plus Group are now delivering OOH, CAS and 111 services in the Devon region, including Plymouth, Exeter, Barnstaple and Newton Abbot, with our OOH services being delivered across these areas. You’ll get a flexible choice of hours, plus the chance to develop your career.

***
**What you will need**:

- Excellent telephone manner and communication skills, both written and verbal.
- Excellent organisational and administration skills, with previous admin experience and a strong customer service focus.
- Computer skills - particularly Excel and Word - with an understanding of confidentiality/data protection.

**What you will get**:

- Pay: £11.48-£17.23 per hour (depending on shift)
- Free online and face-to-face training.
- 25 days’ annual leave (full time equivalent), increasing with service up to 28 days per year + bank holidays.
- Opportunities for ongoing training and career progression into other operational roles within our services.
- Practice Plus Group benefits including online shopping discounts and vouchers, pension, free eye tests, cycle to work schemes and more.

**About Us**: Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We’re proud to be at the forefront of developing new and exciting ways to support the nation’s health too, helping patients to maximise their wellbeing and live life to the full.

When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We’ll help you be the best you can be.

We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance - so we always try to be flexible, helping you fit your working life around your home life.

Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

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