Customer Service Administrator
2 days ago
This position is for a Flooring company in St. Neots. You would be based in the office with the opportunity of working from home 1 day a week, after you're probation has been passed.
The role of Customer Service Administrator is varied, with a focus on customer service and administrative tasks, required to support the day-to-day operation and cash flow for the business.
**Salary**:
- £21,000 - £24,000
**KEY RESPONSIBILITIES**
- Facilitate prompt payment of invoices with timely query resolution and processing of credit notes
- Handle the issue of invoices, letters, statements, requests for meter readings and other customer related information
- Assist with producing reports and account information
- Maintain and update customer records with relevant current information
- Provide administrative support when and where required
**KEY MEASUREMENTS**
- Meeting deadlines and achieving objectives
- Strong communication skills
- A passion for providing excellent customer service
- Good team player, demonstrating flexibility and adaptability
- Excellent numerical skill
**IN RETURN WE OFFER**:
- **Working hours Monday - Friday, 9:00am - 5:00pm with one hour for lunch, unpaid**:
- 23 Days annual leave in addition to Bank Holidays
- Excellent training & development opportunities within a growing organisation
- Life insurance
- BUPA health assessment
- Employee Assistance Programme
- Volunteering leave policy
- Free parking
**If you're interested in this role, then call us directly on 01480 217832 to streamline the recruitment process and start ASAP**
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£24,000.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
**Experience**:
- customer service admin: 1 year (preferred)
Work Location: One location
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