Reception Supervisor

3 weeks ago

Southampton, United Kingdom Leonardo Hotels Full time

**Job Ref**:JI18230

**Branch**:Leonardo Hotel Southampton

**Location**:Leonardo Hotel Southampton

**Salary/Benefits**:Hotel Benefits and Career Opportunities

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:on Rota Base

**Hours per week**:40 Hours a week

**Posted date**:15/03/2023

**Closing date**:28/04/2023

Be Yourself
- Be a Champion for Your Team - Be Leonardo

As Reception Supervisor you’ll be the backbone of the team as you’ll be working with the Front Office Manager to inspire and motivate your colleagues, ensuring that all guests have memorable experiences with us. Take a deep breath because you’ll be stepping into a busy role You’ll be supervising the Front Office operations and inspiring a vibrant team to exceed guests’ expectations.

**If you’re our ideal Reception Supervisor, you will**:

- Be yourself
- Be a people's person and make each day fun and engaging for the team
- Work well in a fast-paced environment
- Coach and train new team members
- Bring solutions to the table and think on your feet
- Be dependable, and a reassuring influence for both guests and the team
- Have top-notch organisational skills

**Why come join us?**

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch LD programmes, practical training and clear progression within our vibrant and dynamic team.

**Our Story**

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK Ireland and have plans for major expansion over the next few years’; there’s never been a more exciting time to join us

**Some of the perks you could enjoy include**:

- Special rates on Leonardo Hotel rooms across the UK Europe: get planning that city break you’ve been dreaming of
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Free hot meals whilst on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression

**About Leonardo Hotel Southampton**:
This low-key town-centre hotel, set lies 0.4 miles from Southampton City Art Gallery and 1.4 miles from the Port of Southampton. Modern rooms and suites come with free Wi-Fi and flat-screen TVs, plus work desks, and tea and coffeemaking facilities. Some add seating areas. The property has a casual restaurant, and a bar serving pub-style fare, as well as an all-day coffee shop and 9 meeting rooms.

**About Leonardo Hotels**:
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993 With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality
- it is all about how you interact with others and how you can demonstrate our values**:Consistent, Friendly, Genuine, Positive and Willing.**

At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations

We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system
- these range from vouchers to a well-deserved day off

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