Receptionist - Lloyds Register, Hampshire House

4 weeks ago

Southampton, United Kingdom Savills Management Resources Full time

**Purpose of the Role**

The main purpose of the role is to maintain a presence on the front reception desk offering assistance to all personnel visiting and utilising the building from daily visitors to permanent tenants. Sustain a professional outlook to delivering an exceptional customer service and creating a lasting impression to all.

**Key Responsibilities**
- Ensure the highest standards in presentation at the property or properties are maintained at all times. Reception area is kept clean, tidy and welcoming and to five star audit standards.
- Personal appearance is to be of a very high standard at all times. A courteous, professional, helpful nature must be displayed at all times. If a uniform is supplied it must be kept in an acceptable and clean condition at all times. You must adhere to the dress and appearance guidelines.
- To carry out duties in accordance with instructions by the Office Manager, Reception Services Line Manager, Building Manager/Supervisor/RFM.
- To assist the Office Manager with hospitality, liaising with cleaning company and aiding in the sourcing of catering.
- Support the Office Manager with the day to day log requests for the building if and when required.
- To actively participate in the training of cover staff
- Establish a professional working relationship with your Team, tenants and contractors of the property or properties and be the first point of contact for the building.
- Meet and greet all visitors reporting to the reception desk and maintain an accurate log of all visitors’ records.
- Where possible each occupying tenant should be contacted prior to allowing a visitor beyond reception, to obtain their authority.
- To promptly assist and direct all visitors to the site in getting to their required location/contact within the building.
- To answer the telephone and on-site intercom system for all tenant queries in a professional manner.
- To maintain and keep up to date accurate reception operations manual of reception processes and procedures both site/tenant specific and department.
- To maintain a physical presence at the reception desk it is not to be left unmanned at any time during building opening hours.
- To deal with all queries on site efficiently and professionally and as appropriate direct queries to third parties for action, ensuring the person raising the query is informed of the action taken, the expected outcome and the timeframe involved.
- To sign in deliveries for the tenants. To document the delivery on the required paperwork and to obtain a signature from the tenants (upon providing evidence of ID) when they collect the goods
- To acquire working knowledge of the property / properties systems and procedures to enable you to take control of the property during team members absences.
- To carefully complete all log reports that may be required by the employer or the building manager.
- The employee is not to undertake any task that may be a risk to their health and safety unless suitably trained.
- To assist other employed staff, building occupiers and visitors in the event of an emergency.
- To comply with and ensure that the landlord obligation for health and safety and fire precautions are always met. To ensure that contractors arriving on site adhere fully, to requirements for contractor management and site H&S in line with the company and site procedures.
- To be aware of and abide by all rules, terms and conditions of the company at all times.

**Skills, Knowledge and Experience**

It is the nature of work of SMR that tasks and responsibilities are, in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken.

**Essential**
- Excellent verbal and written communication.
- General Education to GCSE standard or equivalent standard.
- Reliable, helpful and well presented.
- Team player with strong customer service skills, able to provide a helpful and polite service.
- Pleasant telephone manner and efficiency in relaying messages and taking instructions.
- Excellent communication skills.
- Ability to deal with confidential information.
- Good organisational and time management skills.

Working Hours - 8am - 4pm / 10am - 6pm (35 Hours a week)

Please see our Benefits Booklet for more information.

LI-DNS

  • Naval Architect

    4 weeks ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID:39605Location:Southampton : Hampshire House Position Category:Naval ArchitecturePosition Type:Employee RegularNaval Architect – Lloyds Register's Ship Emergency Response ServiceWe are a leading international provider of classification, compliance, and consultancy services to the marine and offshore industry, helping our customers design, construct...

  • Naval Architect

    4 weeks ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID:39604 Location:Southampton : Hampshire House  Position Category:Naval Architecture Position Type:Employee Regular Naval Architect – Lloyds Register's Ship Emergency Response Service We are a leading international provider of classification, compliance, and consultancy services to the marine and offshore industry, helping our customers...

  • Naval Architect

    4 weeks ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID:39605 Location:Southampton : Hampshire House  Position Category:Naval Architecture Position Type:Employee Regular Naval Architect – Lloyds Register's Ship Emergency Response Service We are a leading international provider of classification, compliance, and consultancy services to the marine and offshore industry, helping our customers...

  • Naval Architect

    4 weeks ago

    Southampton, Southampton, United Kingdom Lloyds Register Full time

    Job ID:39604Location:Southampton : Hampshire House Position Category:Naval ArchitecturePosition Type:Employee RegularNaval Architect – Lloyds Register's Ship Emergency Response ServiceWe are a leading international provider of classification, compliance, and consultancy services to the marine and offshore industry, helping our customers design, construct...

  • Naval Architect

    4 weeks ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID:39604Location:Southampton : Hampshire House Position Category:Naval ArchitecturePosition Type:Employee RegularNaval Architect – Lloyds Register's Ship Emergency Response ServiceWe are a leading international provider of classification, compliance, and consultancy services to the marine and offshore industry, helping our customers design, construct...

  • Naval Architect

    4 weeks ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID:39605 Location:Southampton : Hampshire House  Position Category:Naval Architecture Position Type:Employee Regular Naval Architect – Lloyds Register's Ship Emergency Response Service We are a leading international provider of classification, compliance, and consultancy services to the marine and offshore industry, helping our customers...

  • Naval Architect

    1 day ago

    Southampton, Southampton, United Kingdom Lloyds Register Full time

    Job ID:39605Location:Southampton : Hampshire House Position Category:Naval ArchitecturePosition Type:Employee RegularNaval Architect – Lloyds Register's Ship Emergency Response ServiceWe are a leading international provider of classification, compliance, and consultancy services to the marine and offshore industry, helping our customers design, construct...

  • Technical Specialist, Piping

    2 months ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID:38689Location:Southampton : Hampshire House, Chennai : Work Easy Space, Mumbai: Solitaire Corporate Park Position Category:EngineeringPosition Type:Employee Regular  Piping & Pressure Plant Technical Specialist The Role A vacancy exists in the Technical Policy team of LR’s Technical Directorate for an experienced Piping & Pressure Plant...

  • Technical Specialist, Piping

    4 weeks ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID:38689Location:Southampton : Hampshire House, Chennai : Work Easy Space, Mumbai: Solitaire Corporate Park Position Category:EngineeringPosition Type:Employee Regular  Piping & Pressure Plant Technical Specialist The Role A vacancy exists in the Technical Policy team of LR’s Technical Directorate for an experienced Piping & Pressure Plant...

  • Surveyor

    1 month ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID:39436Location:Southampton : Hampshire House Position Category:SurveyorPosition Type:Employee Regular Surveyor / Senior SurveyorLloyd’s Register Location: - Southampton What we’re looking for This position is Southampton based and covers ports from Milford Haven to Harwich and London and local equipment manufacturers. Occasional work outside...

  • Surveyor

    1 month ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID:39436 Location:Southampton : Hampshire House  Position Category:Surveyor Position Type:Employee Regular   Surveyor / Senior Surveyor Lloyd’s Register   Location: - Southampton   What we’re looking for  This position is Southampton based and covers ports from Milford Haven to Harwich and London and...

  • Surveyor

    4 weeks ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID:39436 Location:Southampton : Hampshire House  Position Category:Surveyor Position Type:Employee Regular   Surveyor / Senior Surveyor Lloyd’s Register   Location: - Southampton   What we’re looking for  This position is Southampton based and covers ports from Milford Haven to Harwich and London and...

  • Surveyor

    4 weeks ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID:39436Location:Southampton : Hampshire House Position Category:SurveyorPosition Type:Employee Regular Surveyor / Senior SurveyorLloyd’s Register Location: - Southampton What we’re looking for This position is Southampton based and covers ports from Milford Haven to Harwich and London and local equipment manufacturers. Occasional work outside...

  • Technical and Failure Investigation

    2 months ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID: 38879Location: UKI home based, reporting into the TFI Department based in the LR Group Technology Centre, Chandlers Ford near Southampton, Hampshire.  Position Category: Specialist Consulting Grade 3b (Senior Specialist role considered for candidate with extensive experience)Position Type: Employee Regular About the role:The Technical and...

  • Technical and Failure Investigation

    1 week ago

    Southampton, Southampton, United Kingdom Lloyds Register Full time

    Job ID: 38879Location: UKI home based, reporting into the TFI Department based in the LR Group Technology Centre, Chandlers Ford near Southampton, Hampshire. Position Category: Specialist Consulting Grade 3b (Senior Specialist role considered for candidate with extensive experience)Position Type: Employee Regular About the role:The Technical and Failure...

  • Technical and Failure Investigation

    4 weeks ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID: 38879Location: UKI home based, reporting into the TFI Department based in the LR Group Technology Centre, Chandlers Ford near Southampton, Hampshire.  Position Category: Specialist Consulting Grade 3b (Senior Specialist role considered for candidate with extensive experience)Position Type: Employee Regular About the role:The Technical and...

  • Intern - Marine Environment

    1 day ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID:39680 Location:Southampton : Hampshire House  Position Category:Internship Position Type:Employee Fixed Term Title: Intern-Marine Environment Lloyd’s Register FIX TERM role.   Location: UK     Are you passionate about protecting our oceans and ensuring sustainable marine practices? Embark on an exciting...

  • Intern - Marine Environment

    5 days ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID:39680Location:Southampton : Hampshire House Position Category:InternshipPosition Type:Employee Fixed TermTitle: Intern-Marine EnvironmentLloyd’s RegisterFIX TERM role. Location: UK  Are you passionate about protecting our oceans and ensuring sustainable marine practices? Embark on an exciting journey as an Intern-Marine Environment, where you'll...

  • Reception Lead

    1 week ago

    Southampton, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** The main purpose of the role is to maintain a presence on the front of house area in addition to LR Office areas, whilst improving the customer and staff experience. You will be expected to offer assistance to all personnel visiting and utilising the office. You will be a customer service professional and have a positive can-do...

  • Principal Specialist Fuels Lubes

    2 months ago

    Southampton, United Kingdom Lloyds Register Full time

    Job ID:39463        Principal Specialist - Fuels Lubes & Emissions   Lloyd’s Register   Location: - Redcar / Southampton, UK   What we’re looking for  We are seeking an individual who can serve as LR's authoritative spokesperson, offering advanced expertise to both internal and external...