Receptionist - Front of House

5 months ago

Manchester, United Kingdom Maze Recruitment Services Ltd Full time

**JOB TITLE: RECEPTIONIST**

**LOCATION: Manchester City Centre**

**HOURS OF WORK: 8:30am - 5.30pm Monday to Friday**

**BENEFITS: 25+stat holidays + additional benefits including bonus - company pension, Events, Death in Service, Employee discounted services,**

**MAIN PURPOSE OF THE ROLE**
- Providing a receptionist/telephonist duties to the firm
- Meeting and greeting visitors

**JOB DESCRIPTION**:

- Meet and greet all visitors - ensuring they are seated in the Reception area and that the person they are visiting is promptly notified of their arrival;
- Ensure that, if the person being visited is delayed, they or their secretary is informed at regular intervals that the visitor is still waiting and offer refreshments and an explanation for the delay;
- Ensure that all visitors sign in the Visitors Book and are provided with a security badge and that these are returned when visitors leave the building;
- Ensure that all temporary personnel sign in the temporary staff book;
- Ensure that refreshments are offered to visitors and are presented in a pleasing manner;
- Accept delivery of packages and post and ensure that the person they are intended for is informed of the arrival of the packages/post and that the items are delivered to the addressee in a prompt manner;
- Arranging travel tickets (trains and planes) and making hotel bookings online.
- Answer incoming calls and make outgoing calls (as directed) promptly and efficiently, ensuring the caller is connected to the correct recipient;
- Keep meeting rooms diaries

**Meeting Room Organiser**
- Accept delivery of sandwiches and ensure that they and any other refreshments are presented to the meeting rooms in a pleasing manner;
- Keep the reception area and, where necessary, the meeting rooms, neat and tidy and that any requirements, eg equipment, are set up prior to meetings. Ensure an up-to-date telephone list and stationery (pens, pencils and notepads) are in each room.
- Organise refreshments for the meeting rooms and Seminar Suite and ensure that they are presented in a pleasing manner - napkins, side plates etc should be the norm.
- To purchase the relevant ingredients/products required to provide luncheon facilities for the partnership on a daily basis, including ordering sandwiches from caterers.

Please discuss with the agency the full job description

**PERSON SPECIFICATION**:
**Essential**:

- At Least 12 Months Legal receptionist experience or within professional services
- Understanding of client confidentiality
- Professional appearance and attitude
- Polite and courteous at all times
- Positive attitude to work
- Team player
- Experience of switchboards
- Excellent telephone manner
- Good communication skills
- Punctual and reliable

**Desirable**:

- Keyboard skills
- Knowledge of Inter-tel switchboard
- Knowledge of Microsoft Word
- Sense of humour

Can commute from: Manchester, Stockport, Greater Manchester, Sale, Altrincham, Cheshire, Lancashire, Ashton under Lyne, Stretford, Trafford, Bolton, Salford, Urmston, Hyde, Stalybridge,

KEYWORDS: Legal Secretary, Legal Receptionist, Legal Admin, Front of House, Receptionist, Legal, Accountancy, Chartered Surveyors, Professional Services., Telephonist

**Job Types**: Full-time, Permanent

**Salary**: £21,675.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount

Schedule:

- Monday to Friday

**Experience**:

- Receptionist: 1 year (preferred)
- or Legal Receptionist or Front of House: 1 year (preferred)
- Hospitality: 1 year (preferred)

Work Location: In person

Reference ID: SH - Receptionist - 9 Aug 23

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