Programme Manager

2 weeks ago

Manchester, United Kingdom Informed Recruitment LTD Full time

Are you an experienced Programme Manager with CRM or Dynamics 365 experience? Are you looking to work in an industry where you can make a real difference, take autonomy, and shape am initial three-year CRM investment programme? Let Informed Recruitment helpyou to achieve your potential with an exciting opportunity for a Programme Manager to take control of a strategic CRM programme of works. As a specialist provider of resource to the Property and associated Technology markets, we are delighted to be partneringwith a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing itself and its employees.

The purpose of the role is to effectively monitor and track large complex technology and business change programmes of work or multi related projects, proactively tracking progress within an established and well-structured framework to enable effective delivery.Your day-to-day responsibilities will include creating and managing the end-to-end delivery, including forecasting, estimating, and managing uncertainty, whilst being able to stick to deadlines, work with contractors and third parties to deliver services agreedwithin KPI budgets and timescales, liaise with heads of departments to drive improvements and new technologies and tools create an efficient working practice amongst other responsibilities.

**Must Have**
- Demonstrable commercial experience within Programme Management
- Strong Leadership skills and a real desire to make a difference and shape an investment programme to achieve social value.
- CRM experience
- Strong third-party supplier management and relationship building abilities.
- Professional qualifications in Programme or Project Management, such as MSP, Prince2, APM or similar

**Nice to Have**
- CRM Platform knowledge, MS Dynamics 365 CE, Salesforce, or similar
- Knowledge of DevOps tools & cloud computing
- Proficient in use of delivery and collaboration tools (DevOps, JIRA, Confluence, SharePoint, MS Teams, Skype)
- Experience of ITIL principles and processes
- Social Housing sector industry experience
- Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regardto race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR),Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights,and our approach to Data Protection and Privacy, please visit our website._

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