Receptionist / Admin Assistant

5 months ago


Darlington, United Kingdom County Durham & Darlington NHS Foundation Trust Full time

**The job will entail**: Meeting and greeting patients attending appointments. Booking of patient transport. Dealing with telephone enquiries, taking and conveying messages appropriately. Sorting incoming mail and prepare outgoing mail for posting.

Making appointments and, giving non-clinical advice as directed, taking necessary action for the call to be handled as quickly and efficiently as possible. Supporting the efficient organisation of home visits, arranging appointments and ensuring clinical notes are ready, to ensure the smooth and effective provision of patient services. Liaising regularly with therapy staff to provide an effective admin support. Maintaining an up to date filing and archive filing system, disposing of archived patient records according to Trust Policy.

To be responsible for locking up of the building when needed and acting as point of call for estates.



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