Head of Insight

3 months ago

London, United Kingdom Harnham Full time

INFO
- SALARY:

- £80000 - £90000

LOCATION

London
- JOB TYPE
- Permanent

**HEAD OF ANALYTICS - CHARITY SECTOR**

**UP TO £70,000-80,000 + BENEFITS**

**LONDON**

***

The role as a Head of Analytics will be leading a team to provide this company in-depth analysis on customer behaviour, working directly with c-suite.

**THE COMPANY**

The successful Head of Analytics will be working for tech platform that substantially helps the charity and not-for-profit sector. This company wishes to increase their understanding of its customer's behaviour through in-depth analysis, learning about customer interactions at multiple touchpoints

**THE ROLE**

As a Head of Analytics, you will be looking at customer engagement throughout areas of the business whilst being responsible for identifying channel-specific customer trends.

More specifically, in this role you can expect to be doing the following:

- Benchmarking for how customer data is used and manipulated
- Creation of customer-related KPI's, setting success metrics for your team
- Hiring, centralising and growing the London team
- Managing a multi-disciplinary team who look after the end-to-end data lifecycle from tagging & tracking, performance measurement, technology evaluation and development, budgeting and resource allocation, marketing, insight and product analytics
- Managing a team using the following skillsets: SQL, GA, GTM, Power BI (previous experience being hands-on desirable)

**YOUR SKILLS AND EXPERIENCE**

The successful Customer Insight Lead will have the following skills and experience:

- Previous experience with the following is desirable: SQL, GA, GTM, Power BI
- Experience leading a team across customer or marketing analytics
- Shown experience visualising data using Power BI (or similar, e.g. Tableau, Looker)
- Excellent communication skills, with strong ability to communicate and engage with stakeholders
- Ability to collaborate and work in a team effectively
- Fantastic stakeholder skills

**THE BENEFITS**

The successful Head of Analytics will receive a salary between £70,000 and £80,000 alongside a comprehensive benefits package.

**HOW TO APPLY**:
CONTACT

**Dylan Butcher**:
Managing Consultant
- APPLY NOW
- JOB ALERTS
- **SIMILAR**
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