Case Administrative Support for Spo's

3 weeks ago


Wallsend, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 273645**Salary**:

- £19,087 - £23,182**Job grade**:

- Other- NPS Pay Band 2 National**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at NPS 13 Warwick Road Wallsend, NE28 6SE, NPS Richard Stannard House Blyth, NE24 2AG, NPS South View Ashington, NE63 0RYAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.

As a CASPO you will be working to provide support to a team of Senior Probation Officers on a range of task relating to case management and team performance.

If anyone has any queries about the role please contact Lisa Todd

**Overview of the job**

This is an administrative job within the National Probation Service.

**Summary**

The jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service
- Act as single point of contact within unit for specialist area of work as required
- Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of NPS and NOMS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.

**Person specification**:

- Please refer to Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Deci


  • Lead Administrator

    4 weeks ago


    Wallsend, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Line management & delegation of duties to Band 3/2 team members undertake recruitment & selection, induction, absence management, appraisal & performance management Monitor workload capacity & administration for a service/across a locality area Provide comprehensive secretarial service to clinical teams/managers manage diaries, arrange/minute meetings and...

  • Lead Administrator

    4 weeks ago


    Wallsend, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    We are looking to appoint a highly motivated individual to provide admin support to the senior management team for District Nursing. You will provide a high quality, comprehensive admin service to managers and clinical/nursing leads to enable the efficient running of the service. Duties will include acting as first point of call and delegation of duties to...


  • Wallsend, United Kingdom Nijhuis Saur Industries Ltd Full time

    Job Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st...


  • Wallsend, United Kingdom Wingrove Motor Company Limited Full time

    Wingrove is one of the North East's largest, most successful family-run and operated motor groups employing over 90 people and representing some of the world’s leading manufacturers. We are looking to recruit a Vehicle Sales Administrator based at our state-of-the-art Silverlink branch (NE28 9ND). Duties of a Vehicles Sales Administrator: - Supporting...


  • Wallsend, Tyne and Wear, United Kingdom Nijhuis Saur Industries Ltd Full time

    Job Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st...


  • Wallsend, United Kingdom Newcastle Optical Engineering Full time

    We're looking for a Quality control and administration assistant to take on the day-to-day engineering and manufacturing of a full range of precision polished components. The role involves quality inspection and dispatch of precision glass components along with assisting in managing administrative accounts. Although full training is provided, previous...


  • Wallsend, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 264820**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 3Contents Location About the job **Benefits**: Things you need to know Location - This...

  • Clinical Practitioner

    4 weeks ago


    Wallsend, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    To work within the community setting providing holistic nursing care as well as advice and support for patients, carers and families as appropriate. Responsible for the management of an identified case load and nursing Provide support, supervision and guidance to staff Maintain links and support to the nursing management team across Community. To actively...


  • Wallsend, United Kingdom Newcastle Building Society Full time

    **About the Role** The Distribution Centre is a key cog in the day to day running of the Society. As part of the team your daily responsibilities would include the opening, sorting and scanning of incoming mail, banking of cheques for new accounts and deposits along with the sorting and issuing of outgoing mail to both internal and external clients. Further...

  • Community Matron

    1 week ago


    Wallsend, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Community Matron to join our dynamic District Nursing service in North Tyneside, working across a cluster of practices within a defined geographical area, the Community Matron will be responsible for identification of vulnerable patients who are at risk and also those frequently admitted to hospital by proactive case...


  • Wallsend, United Kingdom AW Healthcare Full time

    AW Healthcare Ltd is hiring! We are looking for a passionate and hard-working individuals to join us at Battlehill Pharmacy as pre-reg pharmacist. We aim to equip the Trainee Pharmacists with the skills required within Community Pharmacy and to provide guidance in order to achieve your goals! A friendly, approachable team supporting you through the year,...


  • Wallsend, United Kingdom Protocol Education Full time

    English graduate role Secondary school classroom cover £77-95 per day Have you graduated university with a BA in English? Considering becoming an English teacher in the future? Why not gain some classroom experience prior to starting your PGCE. The role: - Deliver pre-planned lessons to KS3-4 students English students. - Ensure students are productive...


  • Wallsend, United Kingdom MyDentist Full time

    **Receptionist** **Hours 36.5** **Job Purpose**:Responsible for ensuring that our patients always receive the best quality patient experience. Optimising utilisation of surgery time and supporting the efficient and effective running of the Practice. Reports to: Practice Manager **Key accountabilities** **Performance** - Take ownership of the daily and...

  • Care Assistant

    1 month ago


    Wallsend, United Kingdom Akari Care Full time

    About the role and Akari Care Akari Care is a trusted provider of personalised nursing and residential care within local communities across England and Wales. As a Care Assistant, you will play a key role in maintaining the wellbeing of our residents through the provision of outstanding care, working collaboratively with colleagues and the wider Akari Care...


  • Wallsend, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Clinical Neighbourhood Matrons to work within Community Services. To join North Tyneside’s dynamic Community Nursing Service working across a cluster of practices within a defined geographical area. The post holder will provide high-quality working practice, while working within defined procedures and protocols as...

  • Clinical Practitioner

    1 month ago


    Wallsend, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    We are looking for enthusiastic, dedicated nurses to join our team and work with us to deliver an evidence based, clinically effective service for our patients in their own homes. You will assess ,plan, and evaluate clients care including families and carers were appropriate The service is part of an integrated community pathway for patients offering a...


  • Wallsend, United Kingdom T3 Security Limited Full time

    Are you looking for a new challenge? Whether you are just starting out in the industry or looking to progress your career, then why not join T3 Security! Since its formation in 2012, T3 Security has grown to become one of the largest North East based security companies. We supply a large number of blue-chip clients in the region across various industry...

  • Maintenance Operative

    1 month ago


    Wallsend, United Kingdom IRS Recruitment Full time

    We have a fantastic position for General Maintenance Operative (s) to join our clients team in the Wallsend area. The position is for an immediate start and likely to be until 2025 and beyond. Possible permanent opportunities available. Working Monday to Thursday - 07:30hrs - 17:00hrs and Friday 07:30hrs - 13:30hrs (42 hours per week) £12.50 per hour - For...

  • FM Account Manager

    1 week ago


    Wallsend, United Kingdom Biffa Full time

    FM Account Manager Location: Newcastle Offie, NE28 6TZ, Mobile Position (Northern Position) Salary: £35,000 plus company car A quick look at the role FM Account Manager objectives are to build close working relationships with third parties and internal stakeholders. Ensuring that Biffa maintains a fully compliant estate and has robust loss prevention...

  • FM Account Manager

    1 week ago


    Wallsend, North Tyneside, United Kingdom Biffa Full time

    FM Account ManagerLocation: Newcastle Offie, NE28 6TZ, Mobile Position (Northern Position)Salary: £35,000 plus company car A quick look at the role FM Account Manager objectives are to build close working relationships with third parties and internal stakeholders. Ensuring that Biffa maintains a fully compliant estate and has robust loss prevention...