Lead Administrator

1 month ago


Wallsend, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

We are looking to appoint a highly motivated individual to provide admin support to the senior management team for District Nursing.

You will provide a high quality, comprehensive admin service to managers and clinical/nursing leads to enable the efficient running of the service. Duties will include acting as first point of call and delegation of duties to band 3 admin staff whilst monitoring workload capacity for the team. Provide comprehensive secretarial support to the senior manager including diary management, arrange/minute meetings. Undertake recruitment and selection, absence management, appraisal and performance management.

This post will be based in Cobalt Business Exchange but the post holder may be required to work at other sites within the Trust.
- Line management & delegation of duties to Band 3/2 team members
- undertake recruitment & selection, induction, absence management, appraisal & performance management
- Monitor workload capacity & administration for a service/across a locality area
- Provide comprehensive secretarial service to clinical teams/managers
- manage diaries, arrange/minute meetings and make appointments, communicate with key stakeholders, typing, filing, photocopying, processing financial documentation
- Advanced typing & transcription of clinical & non-clinical documents (OCR 3 or equivalent qualification/experience)
- Develop and maintain databases/spreadsheets to ensure quick and easy retrieval of information
- Support management of all patient journeys including target administration e.g. CQUIN
- Identify training & development needs of B3/2 team members
- Resource management - ordering of supplies & equipment
- Assist in property management including coordinating general repairs and maintenance, health and safety, risk assessments, fire precautions and security systems

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
- Line management & delegation of duties to Band 3/2 team members
- undertake recruitment & selection, induction, absence management, appraisal & performance management
- Monitor workload capacity & administration for a service/across a locality area
- Provide comprehensive secretarial service to clinical teams/managers
- manage diaries, arrange/minute meetings and make appointments, communicate with key stakeholders, typing, filing, photocopying, processing financial documentation
- Advanced typing & transcription of clinical & non-clinical documents (OCR 3 or equivalent qualification/experience)
- Develop and maintain databases/spreadsheets to ensure quick and easy retrieval of information
- Support management of all patient journeys including target administration e.g. CQUIN
- Identify training & development needs of B3/2 team members
- Resource management - ordering of supplies & equipment
- Assist in property management including coordinating general repairs and maintenance, health and safety, risk assessments, fire precautions and security systems


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