Care Co-ordinator

4 weeks ago


Southport, United Kingdom St Marks Medical Centre Full time

Responsibilities:

- Coordinate multidisciplinary meetings across local care organisations including identifying patients in need of review and collating any information required to facilitate their review prior to the meeting.
- Provide admin support to multidisciplinary meetings including taking minutes.
- Utilise GP Practice clinical systems (EMIS) and population health data to proactively identify relevant cohorts of patients to deliver personalised care.
- Support patients within these cohorts to access health checks and other health services
- Liaise with other key stakeholders as needed for the collective benefit of the patient including but not limited to GPs, nurses, homeless and substance misuse services, social prescribing link workers, pharmacists.
- Assist service users in managing their own needs, answering their queries and supporting them to address their needs.
- Communicate effectively and sensitively using language appropriate to the service user and their level of understanding.
- Provide accurate, impartial information, support and guidance to the service user to enable them to make choices about their care.
- Raise awareness of shared decision making and assist service users to be more prepared for shared decision-making conversations.
- To provide coordination and navigation for service users across health and social care services, where appropriate linking with other services in the community.

Qualifications:
- GCSE grade A-C in Maths and English or skills level 2 in Maths and English (or equivalent)
- ECDL or other equivalent IT qualification
- NVQ Level 3 in a health or social care related discipline (or equivalent experience)

**Skills**:
- Experience of working in health, social care or other support roles which are in direct contact with people, families or carers.

Experience of working with complex individuals in an outreach setting for instance homelessness, substance misuse, offending, mental illness
- Administrative duties including preparing for meetings and writing minutes
- Has attention to details, able to work accurately, identifying errors quickly and easily
- Has a planned and organised approach with an ability to priority their own workload to meet strict deadlines
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
- An excellent understanding of data protection and confidentiality issues
- Able to arrange suitable meetings with multiple individuals with often conflicting priorities
- Self-motivated, pro-active and able to work independently
- Continued commitment to improve skills and abilities in new areas of work
- Able to undertake the demands of the post with reasonable adjustment if required
- Able to access transport to work in the community and attend meetings in other locations
- Excellent time keeping and prioritisation skills
- Professional attributes and appearance
- Excellent IT skills and the ability to run reports and interpret / analyse and present data

Understanding of medical technology around frailty, population health management and long term conditions

**Salary**: £12.86-£14.53 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Free flu jabs

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- providing care: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Southport (required)

Ability to Relocate:

- Southport: Relocate before starting work (required)

Work Location: In person

Application deadline: 31/01/2024



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