Independent Living Officer

4 months ago


Gloucester, United Kingdom Gloucester City Homes Full time

**Up to 2 Years Fixed Term Contract, Full Time (37 hours per week)

**Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers.

We’re now looking to recruit an Independent Living Officer (known internally as a Specialist Housing Manager) to join us and be responsible for multiple Independent Living sites within GCH. Working closely with the Homes and Neighbourhood Team and wider frontline colleagues, this role forms a key point of contact for escalation from Customer Experience colleagues.

A ‘customer advocate’, building effective and positive relationships with Independent Living customers, you’ll be approachable and accessible to customers, communicating openly and ensuring they are kept updated as appropriate.



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