Macmillan Cancer Information Assistant

2 weeks ago


Upton, United Kingdom Wirral University Teaching Hospital NHS Foundation Trust Full time

An exciting opportunity has arisen for an enthusiastic and highly motivated individual to join our Macmillan Cancer Information Centre within the Cancer Services Division of the Wirral University Teaching Hospital NHS Trust.

The Macmillan Information and Support Assistant will be based in the Macmillan Cancer Information Centre to provide personalised information and support about cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life.

A background in cancer services would be an advantage. Excellent communication skills and an ability to prioritise workload whilst working as part of a team are essential. It is also essential to have basic IT skills.

For an informal discussion please contact Julie Morrish, Deputy Lead Cancer Nurse on 0151 6785111 ext 7035 (Monday to Wednesday) or Dawn Miller, Lead Cancer Nurse, on 0151 678 5111 Ext 4522 (Wednesday to Friday).

The post holder will be based “front-of-house” in the Macmillan Cancer Information Centre to triage enquiries and provide personalised information. They will support the provision of a high quality service to service users including patients, carers, general public, staff, and health care professionals about cancer services to enable people to navigate the health and social care system and make choices that are best for their cancer and their life. They will also deputise for the Information Manager as required, supervising and guiding volunteers,

The post-holder will support the delivery of the National Cancer Strategy by coordinating and attending specific events to raise awareness of early diagnosis / health prevention, to be a local “cancer champion”. They will also take an active role in contributing towards the development and implementation of cancer survivorship initiatives enabling people affected by cancer to become self-supportive i.e. coordinating trust wide health and well-being events.

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

For more detailed responsibilities and personal specification please refer to the job description and personal specification which are attached.



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