Head of Deal Management

3 months ago

Croydon, United Kingdom Allianz Partners Full time

Allianz Partners is a global leader in assistance and insurance services, with diverse solutions spanning travel insurance, assistance, mobility, international health & life and direct sales. Allianz Partners is at the forefront of the Allianz B2B2C offering, meaning that our products are embedded seamlessly into our partners’ businesses or sold directly to customers. Allianz Partners has over 19,400 colleagues around the world and we have operations in over 75 countries.

By caring about people, Allianz Partners fosters a culture where its employees are empowered to collaborate, push the boundaries and challenge the industry.

We are looking for a diligent, commercial and highly customer-focused Head of Deal Management to join our sales and distribution leadership team for the Allianz Partners UK and Irish business. The role will act as the “glue” between the sales teams and wider business functions; playing a critical role in designing and delivering compelling, competitive, and workable solutions for our business partners and their customers.

The role will work closely with the sales team to identify and convert new profitable revenue opportunities; whilst developing working practices and processes to maximize and improve profitability, efficiency, quality and productivity across our existing deal portfolio. Responsibility will span across our full suite of assistance, mobility and travel lines of business.

The role reports solid line to the Chief Sales and Distribution Officer of Allianz Partners UK and Ireland.

**Role Purpose**
The main purpose of this role is ultimately to ensure that the company wins and effectively implements profitable commercial deals, by delivering top-notch responses to tenders which exceed the expectations of the prospective client, and ensuring strict project management discipline when onboarding the client. This requires excellent coordination of multiple stakeholders, mastery of our products and value proposition across business lines, as well as a deep understanding of our operational and digital capabilities.

In addition this person will ensure that all deals deliver on their required commercial performance throughout the deal lifecycle by developing and executing on a new performance management framework, working with multiple stakeholders to co-ordinate deal reviews and ensure any necessary remediation actions are delivered.

**Responsibilities**
- Co-ordinate and manage the response to new deal opportunities, engaging with stakeholders across multiple functions and teams to develop compelling and workable solutions for business partners and their customers
- Manage the deal sign-off process, ensuring commercial terms released to partners have received all proper approvals
- Project manage the local implementation of successful new business wins (non-IT related)
- Have oversight of the new business pipeline, working with the UK and Ireland sales teams to identify opportunities that fit Allianz Partners’ deal appetite and align wider business resources to the most critical deliveries
- Maintain close collaboration with GSP and GCS global sales teams to identify any new opportunities that have a UK & Ireland footprint, and co-ordinate the inputs required from the local UK & Ireland teams to support the deal
- Develop, and have oversight of, a framework to manage the commercial performance of existing deals; ensuring deals deliver their planned top and bottom-line performance and action is rapidly taken to correct any issues where required
- Leverage Allianz Partners’ global capability and unique insights to design and deliver best-in-class solutions for clients across core markets of assistance, mobility and travel
- Liaise and communicate with all areas of the business (either based locally or across borders) to ensure that good relationships are maintained and that key information and best practice is exchanged on a regular basis.
- Represent the UK and Ireland BU at relevant group meetings and seminars as deemed appropriate.
- Where required, attend client meetings and tender pitches to present and discuss proposed solutions
- Engagement with Allianz Partners respective outsource agencies as and when required.
- Provide accurate and timely reporting on the deals pipeline, including working with the sales teams to ensure that Salesforce is up to date at all times.
- Maintain awareness of key industry developments and trends, and take these into consideration when designing solutions for clients, in close cooperation with the Product and Innovation teams.
- Gather detailed feedback on any unsuccessful bids and share with wider teams to understand how we can improve our activities going forward.
- Quality Management System - To work as a member of a team within the quality system and follow all documented quality procedures and instructions.
- Training - To advise your Line Manager of any areas of work for which you require any additional training.
- Key Perf

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