Customer Support Administrator
5 months ago
We here at Siamo Recruitment are working with a thriving firm, growing their client base and a specialist within a bespoke industry. With a developing consumer base our client is looking for a passionate Customer Support Administrator to join their customer services department. effectively managing the customer journey from a help point of view.
If you're a confident communicator with an ability to provide a positive customer experience this is the position for you.
This role is initially a temporary to permanent position for the right talent.
**Benefits our client offers permanent staff shows below**:
- 10% annual bonus scheme
- Hybrid working pattern providing 3 days from home
- 20 day annual leave entitlement with bank holidays
- Life Insurance
- Free onsite parking
- Company pension scheme
- Joining a fantastic company culture all working towards a joint goal
**This Customer Support Administrator role will hold the below responsibilities**:
- Managing customer relationships arranging quotes and relationship management
- Deal with inbound customer enquiries
- The processing and action of work orders compiled by their clients
- Managing a portfolio of clients requests and provide aftercare
- Dealing with invoice queries and issuing customer invoices
- General administration duties
- Handling of complaints in accordance with the agreed escalation process.
- Previous exposure within an administrative or customer service role is essential
- Naturally a confident communicator with the ability to build secure relationships
- A progressive and professional mindset with the want to grow
- Previous experience with invoicing or customer queries would be advantageous
- Excellent Attention to detail
- Competent in Microsoft office and outlook
- Able to multitask and prioritise workload
- Full UK Driving License
**Job Types**: Full-time, Temp to perm
Contract length: 3 months
Pay: From £25,000.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Employee mentoring programme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
-
Customer Service Administrator
5 months ago
Malmesbury, United Kingdom Siamo Group Full time10% annual bonus scheme - Hybrid working pattern providing 2 days from home - 20 day annual leave entitlement with bank holidays - Life Insurance - Free onsite parking - Company pension scheme - Joining a fantastic company culture all working towards a joint goal **This Customer Service Administrator role will hold the below responsibilities**: - Managing...
-
Administrator (Customer Care)
5 months ago
Malmesbury, United Kingdom Persimmon Homes Full timeFrom the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...
-
Administrative Support Professional
1 week ago
Malmesbury, Wiltshire, United Kingdom Athelstan House Full timeAbout the RoleWe are seeking a highly organized and efficient Administrative Support Professional to join our team at Athelstan House. As a key member of our reception and administrative team, you will provide a warm and welcoming experience for our residents, visitors, and colleagues.Your primary responsibility will be to support the Home Manager with a...
-
Administrative Support Professional
1 month ago
Malmesbury, Wiltshire, United Kingdom Athelstan House Full timeAbout the RoleWe are seeking an experienced and skilled Administrative Assistant to join our team at Athelstan House. As the first point of contact for visitors, you will provide a warm and welcoming reception service, ensuring that all our visitors follow infection control rules and coordinate testing requirements.You will be responsible for a range of...
-
Administrative Support Professional
1 month ago
Malmesbury, Wiltshire, United Kingdom Athelstan House Full timeAbout the RoleWe are seeking an experienced and skilled Administrative Assistant to join our team at Athelstan House. As the first point of contact for visitors, you will provide a warm and welcoming reception service, ensuring that all our visitors follow infection control rules and coordinate testing requirements.You will be responsible for a range of...
-
Customer Service Administrator
4 weeks ago
Malmesbury, United Kingdom CV-Library Full timeWe here at Siamo Recruitment are working with a thriving firm, growing their client base and a specialist within a bespoke industry. With a developing consumer base our client is looking for a passionate Customer Service Operative to join their customer services department. You will effectively managing the customer journey from a 1st point of...
-
Customer Service Administrator
4 weeks ago
Malmesbury, United Kingdom Siamo Recruitment a division of Siamo Group Full timeWe here at Siamo Recruitment are working with a thriving firm, growing their client base and a specialist within a bespoke industry. With a developing consumer base our client is looking for a passionate Customer Service Operative to join their customer services department. You will effectively managing the customer journey from a 1st point of call,...
-
Administrative Support Professional
1 month ago
Malmesbury, Wiltshire, United Kingdom Athelstan House Full timeAbout the RoleWe are seeking an experienced and skilled Administrative Assistant to join our team at Athelstan House. As the first point of contact for visitors, you will provide a warm and welcoming reception service, ensuring that all our visitors follow infection control rules and coordinate testing requirements.You will be responsible for a range of...
-
Administrative Support Professional
2 months ago
Malmesbury, Wiltshire, United Kingdom Athelstan House Full timeAbout the RoleWe are seeking a highly organized and efficient Administrative Assistant to join our team at Athelstan House. As the first point of contact for visitors, you will demonstrate a professional and welcoming manner to all those who visit, live and work in our homes.Your key responsibilities will include supporting the Home Manager with a range of...
-
Administrative Support Professional
1 week ago
Malmesbury, Wiltshire, United Kingdom Athelstan House Full timeAbout the RoleWe are seeking a highly organized and efficient Administrative Support Professional to join our team at Athelstan House. As the first point of contact for visitors, you will demonstrate a professional and welcoming manner to all those who visit, live and work in our homes.Responsibilities will include ensuring that all visitors follow infection...
-
Administrator
4 months ago
Malmesbury, United Kingdom Siamo Group Full timeWe here at Siamo Recruitment are working with a security specialist who are a market leader within their field, due to growth and company vision our client requires a driven Administrator to manage the relationship between site engineers and internal teams. If you're a confident communicator with an ability to provide a positive customer experience this is...
-
Administrative Support Assistant
4 weeks ago
Malmesbury, Wiltshire, United Kingdom Athelstan House Full timeAbout the RoleWe are seeking an experienced and skilled Administrative Assistant to join our team at Athelstan House. As the first point of contact for visitors, you will provide a warm and welcoming reception service, ensuring that all our visitors follow the infection control rules in force at any given time.You will be responsible for coordinating testing...
-
Administrative Support Assistant
4 weeks ago
Malmesbury, Wiltshire, United Kingdom Athelstan House Full timeAbout the RoleWe are seeking an experienced and skilled Administrative Assistant to join our team at Athelstan House. As the first point of contact for visitors, you will provide a warm and welcoming reception service, ensuring that all our visitors follow the infection control rules in force at any given time.You will be responsible for coordinating testing...
-
Administrative Support Professional
2 weeks ago
Malmesbury, Wiltshire, United Kingdom Athelstan House Full timeAbout the RoleWe are seeking a highly organized and efficient Administrative Assistant to join our team at Athelstan House. As the first point of contact for visitors, you will demonstrate a professional and welcoming manner to all those who visit, live and work in our homes.Your key responsibilities will include supporting the Home Manager with a full range...
-
Administrative Support Assistant
4 weeks ago
Malmesbury, Wiltshire, United Kingdom Athelstan House Full timeAbout the RoleWe are seeking an experienced and skilled Administrative Assistant to join our team at Athelstan House. As the first point of contact for visitors, you will provide a warm and welcoming reception service, ensuring that all our visitors follow the infection control rules in force at any given time.You will be responsible for coordinating testing...
-
Administrative Support Assistant
1 month ago
Malmesbury, Wiltshire, United Kingdom Athelstan House Full timeAbout the RoleWe are seeking an experienced and skilled Administrative Assistant to join our team at Athelstan House. As the first point of contact for visitors, you will provide a warm and welcoming reception service, ensuring that all our visitors follow the infection control rules in force at any given time.You will be responsible for coordinating testing...
-
Administrative Support Assistant
4 weeks ago
Malmesbury, Wiltshire, United Kingdom Athelstan House Full timeAbout the RoleWe are seeking an experienced and skilled Administrative Assistant to join our team at Athelstan House. As the first point of contact for visitors, you will provide a warm and welcoming reception service, ensuring that all our visitors follow the infection control rules in force at any given time.You will be responsible for coordinating testing...
-
Administrative Support Assistant
1 month ago
Malmesbury, Wiltshire, United Kingdom Athelstan House Full timeAbout the RoleWe are seeking an experienced and skilled Administrative Assistant to join our team at Athelstan House. As the first point of contact for visitors, you will provide a warm and welcoming reception service, ensuring that all our visitors follow the infection control rules in force at any given time.You will be responsible for coordinating testing...
-
Administrative Support Assistant
1 month ago
Malmesbury, Wiltshire, United Kingdom Athelstan House Full timeAbout the RoleWe are seeking an experienced and skilled Administrative Assistant to join our team at Athelstan House. As the first point of contact for visitors, you will provide a warm and welcoming reception service, ensuring that all our visitors follow the infection control rules in force at any given time.You will be responsible for coordinating testing...
-
Administrative Support Professional
1 month ago
Malmesbury, Wiltshire, United Kingdom Athelstan House Full timeAbout the RoleWe are seeking an experienced and skilled Administrative Assistant to join our team at Athelstan House. As the first point of contact for visitors, you will provide a warm and welcoming reception service, ensuring that all our visitors follow the infection control rules in force at any given time.You will be responsible for coordinating testing...