Customer Service Assistant

2 days ago


Ellesmere Port, United Kingdom Recruit Right Full time

**Customer Service Assistant**
**Salary £20,000 plus excellent benefits**
**Cheshire Oaks**

We are currently supporting our existing client with the recruitment of a Customer Service Assistant to join the team at Cheshire Oaks.

You will be part of a team that will ensure that we deliver an important level of service to all our client base when managing their requirements.

Key responsibilities
- Respond to queries verbally and in written format from clients and internal staff
- Conduct ongoing due diligence checks on all the client base, including performance
- Identify and highlight any data discrepancies when conducting checks
- Chase the expiry of all key due diligence documentation
- Be responsible for the general monitoring clients
- Contribute the to the wider Team in day-to-day activities
- Ensure all records are reflective and up to date
- Promote best practice and meet service levels
- Undertake training

You will have experience in an office environment coupled with the ability to manage contact, including calls from customers and to communicate at all levels within the business.

This is an excellent opportunity for a Customer Service Assistant to join a growing business, it is an excellent role to develop your career.

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£20,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Day shift

Work Location: Hybrid remote in Ellesmere Port



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