Customer Assistant

7 months ago

Ellesmere Port, United Kingdom Vue Full time

**THE TRAILER - THE ROLE**

We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Cheshire Oaks.

Vue Cheshire Oaks is a modern state-of-the-art 16 screen cinema situated a stones-throw away from the McArthur Glen designer outlet and Blue Planet Aquarium. Our cinema is easily accessible by car, just off the M53 motorway at Junction 10. Alternatively, the immediate area is served by two bus routes, and Ellesmere Port and Chester Railway Stations are both within a short taxi ride.

**ACT 1 - WHAT YOU’LL BE DOING**

As a Customer Assistant you’ll be responsible for a wide variety of duties across the cinema.

As well as delivering exceptional customer service you will help the cinema to meet daily sales targets by recommending films and up-selling our premium seating options and latest deals on drinks and snacks.

You’ll check tickets, replenish stock and work as part of a team to get each screen ready for the next film in record time, helping to keep the whole cinema clean and tidy so every customer can enjoy the Vue ‘big screen’ experience at its best.

**ACT 2 - WHAT YOU’LL NEED**

You’ll need enthusiasm, confidence, and enjoy working in a busy target driven environment where no two days are ever the same. Previous customer service experience would be beneficial but it isn’t essential as full training will be given.

**THE FINALE - WHY YOU’LL WANT IT**

Great training, a fun environment, unlimited free cinema tickets for you plus three guest passes per week, discounts on food and drinks and other discounts with high-street and online retailers.

There are also fantastic development opportunities for those looking to start a career.

**THE CREDITS - WORKING HOURS**

This is a part time contract; you’ll need to be flexible to work late evening and weekends (sometimes as late as 4AM).

Peak times for us are Friday to Sunday plus school holidays and we are able to offer additional hours during these busy periods.

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