Office Assistant

5 months ago

London, United Kingdom Madano Full time

**Who We Are**

In Europe, AVENIR GLOBAL owns the London-based strategic communications consultancies Madano, Hanover, as well as healthcare specialists AXON Communications and healthcare creative agency Cherry.

As part of our growth, we strengthened our Operations function, to ensure that we have best-in class support for our clients and teams and are now looking for an Office Assistant/Receptionist to join our team.

**The Role**

They will ensure that the AVENIR GLOBAL values of quality, collaboration, respect, integrity, innovation, and commitment can be seen operating through our space, for both employees and clients.

The role is 100% office based at our flagship London offices.

37.5 hours per week, 8.30am start (some flexibility will be needed with the other Office Assistant to ensure office coverage).

Working within the Operations Team closely alongside the Operations Manager and the other Operations Assistant, the individual will be responsible for the following key areas:
**Office Admin**
- Supporting the Operations Manager with regard to the smooth functioning of the office including office supplier contracts - maintenance, facilities.
- Ensuring all office protocols are followed, for example contractors, post, visitors etc.
- Liaison with Building Management and Security at the building.
- Assistance to Operations Manager with day to day operation of office management systems, access control systems and programming of entry swipe cards for new starters.
- Management of records for staff personal lockers (allocation and re-allocation for starters and leavers).
- Ad-hoc support to the brands, including social events and general admin.
- Health & safety compliance support to the team.

**Receptionist Function**
- Managing the Reception desk for our floors with the other Operations team member.
- Shared responsibility for the reception area, ensuring an effective customer service is provide and area remains professional at all times.
- Meet and greet visitors and staff in a friendly professional manner.
- Ordering and set-up of catering for client lunches and events.
- Assisting in the organisation of logistics for internal and external events, including set up and on the day support.

**Person Specification & Key Skills**
- Enthusiastic and pro-active attitude
- Strong personal time management and organisation skills
- Demonstrates problem-solving attitude
- Ability to operate effectively and collaboratively with internal and external stakeholders at all levels
- Good communicator both verbal and written.

**Our Benefits**

**As well as the basic salary, great social events and a culture of continual learning, our competitive benefits package includes**:

- 25 days’ holiday plus Bank Holidays (rising to a maximum of 30 days alongside length of service)
- Enhanced employer pension contribution
- Private Medical insurance (for you and your family)
- Income Protection insurance
- Life Assurance at 4x your salary
- Financial support and advice
- Travel insurance (for you and your family)
- An annual wellness benefit of £150
- Four-week sabbatical after every 5 years’ service.

Madano offers a range of first rate, dedicated training that enables employees to take control of their careers to become experts in their field and trusted advisors to clients.
- _Some benefits are contingent on successful completion of probation period._

**Equal Opportunities**:
Madano is committed to a policy of equal opportunities and non-discrimination. At all times we aim to recruit, develop and promote the very best people, basing judgement solely on suitability for the job.

**Privacy Policy**

We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection.

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