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Rental Legal Coordinator

6 months ago

Chorley, United Kingdom Your Move Estate Agents Full time

Job Profile:
An exciting opportunity has arisen within the Your Move & Reeds Rains Estate Agents, Rent Protection & Legal Expenses Insurance Team based within our offices in Chorley.

The opportunity avaiable is to join the team as a
**Rent Indemnity and Legal Coordinator **to support and manage the rent protection claims process and oversee Litigation and Enforcement Procedures (under the Section 8 & Section 21 notice) for all our insured and non-insured Landlords.

You will also be supporting our Landlords on any Legal matters and help them mitigate their losses and give them various options on proceedings.

**The main accountabilities of the role will include**:

- Administrate the Rent Protection policy claims inception process i.e. activate, register, investigate, process and settle claims in accordance with policy terms and conditions.
- Deal with queries and concerns in regards to the policy and the way it’s designed to operate.
- Responsible for issuing Legal proceedings for possession of the property against tenants who are in breach of their contractual obligations i.e.
- Serve Notices (i.e. Section 8, NTQ, Section 21etc )
- Enter pre-legal protocol and influence landlords and tenants to mediate as per government guidance set out
- Prepare files and instruct Solicitors to issue proceedings
- Monitoring payments throughout ongoing legal processes
- Liaising with various departments & Third parties concerned
- Ensuring that all landlords who have Insurance with Aviva are kept up to date with any ongoing legal proceedings
- Prompting and updating non-insured landlords of potential legal action that can be taken against their tenants
- Instructing and liaising with solicitors in order to organise and monitor court hearings under both Section 8 notices and Section 21 notices
- Compile Facts from parties involved and prepare files for potential mediation / hearing
- Keeping landlords and tenants up to date through legal processes
- Extensive telephone liaison with landlords and tenants on a daily basis, providing professional advice and customer service at all times
- Individuals will need to take a sensible and pragmatic approach to this role remembering at all times that there is a legally binding tenancy agreement in place which requires the Tenant to pay rent in full and on time.
- Individuals will need to have the ability to negotiate with tenants, guarantors and Landlords to set payment plans for arrears or redirect tenant to seek independent help and legal advice.

To be considered for this role must have the ability and skills to negotiate, communicate and influence challenging situations. Experience within lettings/estate agency is also highly desirarble along with being results driven, customer focused and have the willingness to learn. Comprehensive knowledge of the lettings industry is also preferable.

This is a Full Time Permanent position and you should be flexible to work with our operating hours Monday - Friday 9am - 5.30pm
- LSL Property Services are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed _
- HERE_
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, i_f you require any adjustments to make the recruitment process easier please let us know._