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Customer Services Administrator

3 weeks ago

Royal Tunbridge Wells, United Kingdom TN Recruits Full time

Would you like to work for one of the UK’s biggest business groups?
- Are you proactive and collaborative team player with the drive to achieve and a meticulous, detail focussed approach to work?
- If the answer is YES, our well regarded and sought after client would like to speak with YOU.
- They have an exciting opportunity available for a Customer Services Administrator to join their vibrant, hardworking team with the aim of managing the day to day processes whilst also communicating effectively with both customers and suppliers.
- If you have a natural confidence and a personable, mature attitude alongside previous office experience and outstanding communication skills, then this could be ideal next career move for you
- Responsibilities include:
- To achieve targets for sales of goods by managing the day to day orders
- Ensuring a timely response to all enquiries
- To up-sell to customers
- To keep up to date with new product introductions and legislative changes
- Ensure the website is kept up to date and accurate through the administration function
- Update records in IT system to ensure data integrity
- Pass on membership leads to the sales team as appropriate
- Marketing and social media ideas to help promote the company
- Work closely with the Accounts Department to ensure accounting and stock information flows effectively, some credit control may be required.
- Check stock levels when placing orders to ensure minimum levels are kept up to date
- Provide an excellent customer service in all aspects of your role

Location: Tunbridge Wells
- Salary - £20,000 to £23,500 per annum
- Hours: 9am - 5pm
- Additional information:

- This is a varied and sought after position that will not be available for long-
**Sector**:
Call Centre & Customer Service

**Location**:
Tunbridge Wells

**Salary**:
20000 - 23500

**Benefits**:
**Consultant**:
Melissa Staveley