Claims Handler
3 days ago
**Claims Handler**
**Location: Nottingham (Home working)**
**Salary: Up to £25,000 per year**
**Hours: Monday to Friday, 9am - 5pm.**
**Job type: Full-time, permanent**
**Summary of the Claims Handler**:
This role is to pro-actively handle subsidence claims in a manner that supports an efficient and effective settlement for the policyholder. To add value to the customer journey by providing sound technical advice and keeping them informed at key stages.
**Responsibilities of the Claims Handler**:
- To really understand what matters to the customer and put this first.
- To understand the nature of the claim and set a strategy for resolution understanding each individual demand and likely outcome.
- Build strong relations with colleagues, brokers and suppliers to ensure seamless claims handling service.
- Capture feedback and continuously look for systems improvement to enhance the overall claims handling process.
**Requirements of the Claims Handler**:
- Must have strong customer service experience.
- Previous experience in handling insurance claims is advantageous.
- Able to work as part of a team or on your own entitative.
- High learning capacity to build on technical knowledge.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00 per year
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
Reference ID: EB/CH/CF
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