Facilities Supervisor

5 months ago

London, United Kingdom Close Brothers Group Full time

**OVERALL SUMMARY**

As the Facilities Supervisor, you will be responsible for managing the day-to-day facilities within the CBAM South based offices (Gatwick, Chichester, West End, London Central, Winchester) providing a safe, comfortable and efficient working environment for staff and visitors that is well presented and maintained. You will also improve the department performance and financial efficiencies in relation to offices within your responsibility.

**RESPONSIBILITIES**
- Ensuring in-house services e.g. heating controls, meeting room management, stationery etc. are provided to a high standard at all times, ensuring any issues are dealt with promptly and effectively.
- Responsible for the safety and security of the offices, forming part escalation contact team for out of hours support and Business Continuity Plans.
- Regularly communicating to the wider business to enhance the Facilities profile and proactively looking at positive change.
- Carry out regular inspections of the office noting any defects, repairs required or other issues that need to be actioned, reporting any issues that you cannot resolve or require expenditure approval to the Head of Facilities.
- Managing the security systems for south offices, ensuring the necessary compliance requirements are met
- Develop and implement Sustainability and Net Carbon Zero initiatives in line with company strategy
- Regularly attend office sites to proactively identify issues and maintain excellent client relationships
- Provide detailed operational manuals for the offices to ensure remote support to the office can be offered effectively in periods of absences.
- Work closely with the Head of Property & Facilities to continually develop the wider Facilities function with innovations and initiatives for the offices responsible for.
- Demonstration of effective reporting to the helpdesk and identifying trend analysis from MI on a monthly basis.
- Use CAFM system to arrange and manage site works and organise contractors.
- Ensure compliance with Health, Safety and Environmental legislation, company policies and procedures and maintaining appropriate documentation to evidence compliance.
- Ensure robust procedures are in place, easily visible and tested so that remote support can execute out of hours coordination where possible.
- Carry out initial investigation of any Accident or Near Miss reports, taking any measures necessary to prevent reoccurrence and risk of RIDDOR reporting.
- Carry out initial investigation of issues raised through the online DSE assessments, helping customers to with any required adjustments to workstations.
- Provide detailed project reports and updates to the Head of Property & Facilities as requested.
- Liaise with the relevant stakeholder for projects and internal moves.
- Coordinate monthly contract review meetings to manage SLAs and business expectations, budgeting forecast, preventative plans, trend analysis etc. for service providers.
- Responsible for all contracts relating to the South offices and ensuring the contracts database is accurately managed to avoid missing key dates
- National contract manager for a key business service area to include performance management and budget forecast management.
- Innovative implementation for added service and value to the business.
- Frequently review procurement opportunities and identify cost saving areas via tenders or business change patterns.?
- Monthly budget review for South offices related spend
- Consideration for Capex expenditure supported by business justifications

**Regulatory Responsibilities (Compliance/T&C)**
- Ability to demonstrate an understanding of the regulatory framework relevant to the role, whilst practising effective risk management taking account of outcomes for clients.

?

**WE WOULD LOVE TO HEAR FROM YOU IF HAVE**:

- Demonstrable experience working within a similar Facilities role
- Contract management experience
- Budgetary experience
- Strong written and verbal communication skills
- Problem solving skills and proactivity
- Ability to be flexible - due to potential shift patterns

**IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE**:

- Membership of IWFM
- Strong knowledge of M&E systems
- Line Management experience
- IOSH Managing Safely
- DSE Assessor experience

**_ We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role._**

**_ To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you._**

**_ #LI-EM1_**

We are the Asset Management division of Close Brothers, a FTSE 250 leading UK merchant banking group. Our clients are professionals, business owners, individuals, families, and employers, who rely on our high-quality financial advice and investment services to preserve and grow

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